Micah Ingalls
Springfield,US
Summary
Over 3 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
7
7
years of professional experience
Work History
Delivery Expert
Domino's Pizza
03.2024 - 07.2024
- Conducted pre-delivery vehicle inspections to ensure safety and optimal performance during trips
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Maximized processes by managing delivery schedules and prioritizing based on urgency
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
Delivery Driver
Pizza Hut
06.2022 - 08.2023
- Completed rush deliveries on tight timetables to satisfy customer needs
- Loaded truck and properly secured items to prevent damage for deliveries
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Completed on-time deliveries by choosing best and most efficient routes
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Followed corporate procedures to maintain company and customer data confidentiality.
Team Member
Domino's Pizza
09.2021 - 07.2022
- Learned all required tasks quickly to maximize performance
- Worked different stations to provide optimal coverage and meet production goals
- Developed strong cooperative relationships with coworkers and managers
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Kitchen Staff Member
Cub Creek Science Camp
05.2020 - 09.2020
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Sanitized dining ware and kitchen equipment according to health code standards
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Made food according to standard recipes with requested changes for customer satisfaction
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Delivery Expert
Domino's Pizza
09.2019 - 05.2020
- Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff
- Created rigorous and comprehensive quality assurance programs to provide timely and quality-based customer solutions and implementations
- Collaborated with internal and external auditors to define and execute deficiency remediation plans
- Reviewed data deliverables to verify quality and traceability to requirements and adherence to quality management plans and standards.
Lifeguard
Missouri State University
05.2017 - 09.2019
- Monitored safety of guests in and around swimming pool
- Attentively monitored swimmers to identify distress
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Recorded daily activity logs and incident reports for tracking purposes.
Education
Associate of Arts - General Studies
Missouri State University
West Plains, MO08.2019
Skills
- Map reading and navigation skills
- Knowledge of state roads and highways
- Logistics knowledge
- Safe driver training
- Fluent in Spanish
- Safety-conscious
- First Aid and CPR
- Swim instruction
- Program oversight
- Strong communicator
- Team Bonding
- Pool operations
- General maintenance
- Needs assessment
- Public safety
- Professional Demeanor
- Microsoft Office
- Languages
- C
- Package handling
- Loading and unloading
- Safety protocols and procedures
- Warehouse Operations
Timeline
Delivery Expert
Domino's Pizza
03.2024 - 07.2024
Delivery Driver
Pizza Hut
06.2022 - 08.2023
Team Member
Domino's Pizza
09.2021 - 07.2022
Kitchen Staff Member
Cub Creek Science Camp
05.2020 - 09.2020
Delivery Expert
Domino's Pizza
09.2019 - 05.2020
Lifeguard
Missouri State University
05.2017 - 09.2019
Associate of Arts - General Studies
Missouri State University
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