Alexi Sanders
Lake Wales,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quick learner and successful in building relationships with coworkers and patients.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Village Plaza Dental Designs
03.2023 - Current
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Supervisor
Starbucks
07.2021 - 11.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Planned and executed promotions and special events in close collaboration with management.
Dental Assistant
Princess City Dental
08.2018 - 02.2020
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Provided excellent customer service to create positive experiences and build patient trust.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Certified Dental Assistant -
Ross Medical Education Center
Granger, IN03.2017
Skills
- Patient Schedule Management
- Data Confidentiality Measures
- Sterilization Techniques
- Appointment Scheduling
Timeline
Dental Assistant
Village Plaza Dental Designs
03.2023 - Current
Supervisor
Starbucks
07.2021 - 11.2022
Dental Assistant
Princess City Dental
08.2018 - 02.2020
Certified Dental Assistant -
Ross Medical Education Center
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