Lauren Chavers
Rome,GA
Summary
I am a driven, highly motivated, expanded function dental assistant. With 17years of pedo experience providing executive-level support.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Childrens Dentistry of Rome
05.2024 - Current
- 706/291/2550
- Assisted in patient care, ensuring comfort and addressing concerns during dental procedures.
- Prepared treatment rooms and sterilized instruments to maintain a safe environment.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with dentists to execute treatment plans efficiently and effectively.
Dental Front Office Coordinator
Padilla Ferdinand DDS
08.2023 - 05.2024
- Coordinated patient scheduling and managed appointment reminders to optimize daily office operations.
- Implemented electronic health record systems, enhancing patient data retrieval and documentation accuracy.
- Trained new front office staff on software usage and patient interaction protocols, ensuring seamless onboarding.
- Developed efficient check-in processes that improved patient flow and reduced wait times significantly.
- Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Managed financial transactions accurately, processing cash payments, credit cards transactions, and bank deposits in a timely manner.
- Ensured smooth communication between dental professionals and patients through timely relaying of messages and concerns.
- Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed patient billing processes for timely, accurate payments.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Lead Dental Assistant
Children Dental Center
09.2016 - 07.2023
- 706/232/1283
- Collaborated with dentists to enhance patient treatment plans based on individual needs.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
- Prepared patient x-rays and images for dentist review.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Scheduled and confirmed patient appointments.
Dental Assistant
Children's Dentistry of Rome
08.2015 - 09.2016
- 706/457/5349
Education
Dental Assistand Certificate
Jefferson State Community College
Birmingham, AL08.2008
Skills
- Responsible for providing patient care, taking X-Rays, dental procedure assisting, scheduling appointments, and record keepings
- Keeping up with inventory and ordering supplies
- Nitrous oxide administrating, fluoride treatment, sealant certified, impression taking seating space maintainers
- Customer service
- Training and supervising personnel
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Patient scheduling
- Cross-training capabilities
- Infection control proficiency
- Patient relations
- Impression taking skills
- Treatment room breakdown
- Oral hygiene education
- Patient education
- Dental material handling
- Sanitation protocols
- Electronic charting
- Patient services
- Teeth cleaning assistance
- First aid training
- Restorative procedures
- Inventory management
- Dental staff assistance
- Office administration duties
- Dental staff support
- Knowledgeable in software
- Endodontic procedure assistance
- Restorative dentistry
- Patient care coordination
- Dental software management
- Complex Problem-solving
- Proficient in software
- Restorative dentistry support
- Continuing education commitment
- Clinical support
- Patient counseling
- Dental records
- Pediatric dental care
- Medical records management
- Data confidentiality measures
- Patient record maintenance
- Strong manual dexterity
- Emergency response preparedness
- Laboratory case management
- Patient intake procedures
- Procedure support
- Patient data gathering
- Insurance billing
- Dental office administration
- Office management
- Preventive dentistry promotion
- Dental impression specialist
- Dental terminology
- HIPAA compliance
- Team collaboration abilities
- OSHA regulations
- Radiography safety
- Instrument preparation
- Chair-side support
- Oral X-rays
- Infection control procedures
- Exam room setups
- Dentrix proficiency
- Dental procedure preparation
- Oral healthcare
- Oral health education
- Taking X-rays
- Four-handed procedures
- Stress management techniques
- Patient schedule management
- Strong writing and verbal skills
- Chairside assistance
- Instrument selection
- Surgical setup
- Patient records gathering
- Disinfecting rooms and equipment
- Teamwork and collaboration
- Certified in CPR/AED
- Disinfection and sterilization
- Instrument tray preparation
- Full mouth radiographs
- Treatment room preparation
- Instrument sterilization
- Personable communication
- CPR/AED
Timeline
Dental Assistant
Childrens Dentistry of Rome
05.2024 - Current
Dental Front Office Coordinator
Padilla Ferdinand DDS
08.2023 - 05.2024
Lead Dental Assistant
Children Dental Center
09.2016 - 07.2023
Dental Assistant
Children's Dentistry of Rome
08.2015 - 09.2016
Dental Assistand Certificate
Jefferson State Community College