Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Chavers

Rome,GA

Summary

I am a driven, highly motivated, expanded function dental assistant. With 17years of pedo experience providing executive-level support.

Overview

10
10
years of professional experience

Work History

Dental Assistant

Childrens Dentistry of Rome
05.2024 - Current
  • 706/291/2550
  • Assisted in patient care, ensuring comfort and addressing concerns during dental procedures.
  • Prepared treatment rooms and sterilized instruments to maintain a safe environment.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Collaborated with dentists to execute treatment plans efficiently and effectively.

Dental Front Office Coordinator

Padilla Ferdinand DDS
08.2023 - 05.2024
  • Coordinated patient scheduling and managed appointment reminders to optimize daily office operations.
  • Implemented electronic health record systems, enhancing patient data retrieval and documentation accuracy.
  • Trained new front office staff on software usage and patient interaction protocols, ensuring seamless onboarding.
  • Developed efficient check-in processes that improved patient flow and reduced wait times significantly.
  • Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
  • Managed financial transactions accurately, processing cash payments, credit cards transactions, and bank deposits in a timely manner.
  • Ensured smooth communication between dental professionals and patients through timely relaying of messages and concerns.
  • Maintained compliance with HIPAA regulations by securely handling sensitive patient information during all aspects of administrative duties.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed patient billing processes for timely, accurate payments.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.

Lead Dental Assistant

Children Dental Center
09.2016 - 07.2023
  • 706/232/1283
  • Collaborated with dentists to enhance patient treatment plans based on individual needs.
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
  • Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
  • Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
  • Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
  • Prepared patient x-rays and images for dentist review.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Scheduled and confirmed patient appointments.

Dental Assistant

Children's Dentistry of Rome
08.2015 - 09.2016
  • 706/457/5349

Education

Dental Assistand Certificate

Jefferson State Community College
Birmingham, AL
08.2008

Skills

  • Responsible for providing patient care, taking X-Rays, dental procedure assisting, scheduling appointments, and record keepings
  • Keeping up with inventory and ordering supplies
  • Nitrous oxide administrating, fluoride treatment, sealant certified, impression taking seating space maintainers
  • Customer service
  • Training and supervising personnel
  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Treatment room setup
  • Sterilization techniques
  • X-ray processing
  • Appointment scheduling
  • Professionalism and etiquette
  • Team collaboration
  • Instrument sterilization techniques
  • Patient scheduling
  • Cross-training capabilities
  • Infection control proficiency
  • Patient relations
  • Impression taking skills
  • Treatment room breakdown
  • Oral hygiene education
  • Patient education
  • Dental material handling
  • Sanitation protocols
  • Electronic charting
  • Patient services
  • Teeth cleaning assistance
  • First aid training
  • Restorative procedures
  • Inventory management
  • Dental staff assistance
  • Office administration duties
  • Dental staff support
  • Knowledgeable in software
  • Endodontic procedure assistance
  • Restorative dentistry
  • Patient care coordination
  • Dental software management
  • Complex Problem-solving
  • Proficient in software
  • Restorative dentistry support
  • Continuing education commitment
  • Clinical support
  • Patient counseling
  • Dental records
  • Pediatric dental care
  • Medical records management
  • Data confidentiality measures
  • Patient record maintenance
  • Strong manual dexterity
  • Emergency response preparedness
  • Laboratory case management
  • Patient intake procedures
  • Procedure support
  • Patient data gathering
  • Insurance billing
  • Dental office administration
  • Office management
  • Preventive dentistry promotion
  • Dental impression specialist
  • Dental terminology
  • HIPAA compliance
  • Team collaboration abilities
  • OSHA regulations
  • Radiography safety
  • Instrument preparation
  • Chair-side support
  • Oral X-rays
  • Infection control procedures
  • Exam room setups
  • Dentrix proficiency
  • Dental procedure preparation
  • Oral healthcare
  • Oral health education
  • Taking X-rays
  • Four-handed procedures
  • Stress management techniques
  • Patient schedule management
  • Strong writing and verbal skills
  • Chairside assistance
  • Instrument selection
  • Surgical setup
  • Patient records gathering
  • Disinfecting rooms and equipment
  • Teamwork and collaboration
  • Certified in CPR/AED
  • Disinfection and sterilization
  • Instrument tray preparation
  • Full mouth radiographs
  • Treatment room preparation
  • Instrument sterilization
  • Personable communication
  • CPR/AED

Timeline

Dental Assistant

Childrens Dentistry of Rome
05.2024 - Current

Dental Front Office Coordinator

Padilla Ferdinand DDS
08.2023 - 05.2024

Lead Dental Assistant

Children Dental Center
09.2016 - 07.2023

Dental Assistant

Children's Dentistry of Rome
08.2015 - 09.2016

Dental Assistand Certificate

Jefferson State Community College

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Lauren Chavers