Alexia Bell
Holden,LA
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
8
8
years of professional experience
Work History
Processor
Fleur De Lis Law and Title Company
Denham Springs, LA
08.2020 - Current
- Offered administrative support to capture and transfer information for storage, processing or transmitting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Managed conditions sent from underwriting departments.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Completed closing process by collaborating with attorneys, title companies and government clerks.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Examined deeds, deeds of trust, liens, judgments and easements.
- Prepared and issued title commitments and title insurance policies based on information compiled from title searches.
Permit Clerk
Livingston Parish Permit Office
Livingston, LA
06.2018 - 08.2020
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Coordinated company records and resources to assist team members with special projects.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Responded to requests by preparing and sending files and documents.
- Prepared and issued purchase orders, invoices and statements.
- Directed clients and guests to correct departments, rooms and staff members.
Education
High School Diploma -
Springfield Preparatory School
Springfield, LA05.2018
Skills
- Process Control
- Reports Analysis
- Document Review
- Interpersonal Communication
- Continuous Improvement
- Multitasking and Organizing
- Following Instructions
- Computer Skills
- Strong Work Ethic
- Good Communication
- Teamwork and Coordination
- Greeting Patients and Visitors
- Positive Attitude
Timeline
Processor
Fleur De Lis Law and Title Company
08.2020 - Current
Permit Clerk
Livingston Parish Permit Office
06.2018 - 08.2020
High School Diploma -
Springfield Preparatory School