Alexia Bradshaw
Atlanta,GA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
DHL
McDonough, GA
01.2024 - Current
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained accurate inventory records using computerized tracking systems.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated closely with other departments on special projects as needed.
- Verified accuracy of incoming shipments against purchase orders.
Delivery Driver
Amazon
Atlanta, Georgia
01.2016 - 01.2018
- Assisted warehouse personnel in packing orders when necessary.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Ensured accurate completion of all paperwork associated with deliveries.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Driver/ Deliver Driver
Uber
Atlanta, Georgia
01.2015 - 01.2016
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
- Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Assisted disabled passengers entering or exiting vehicles as necessary.
Product Support
CCI Solutions
Atlanta, Georgia
01.2015 - 01.2015
- Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller
- Demonstrate effective soft skills, active listening, and ability to empathize with the customer’s situation
- Provide customer support to clients via phone, email or web channels.
- Managed a team of product support specialists, providing guidance and mentorship as needed.
- Analyzed customer feedback and identified areas of improvement in the product support process.
Sale Associate
Walmart
Lithonia, GA
01.2013 - 01.2014
- Be knowledgeable about all sections of the store and products within each department
- Follow proper procedure for handling claims
- Apprised with product updates and products information so as to offer good response to customers’ questions
- Understanding the nature and the importance of each product to explain its use to customers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Morrow High School
Ellenwood, GA05.2010
Skills
- Quality Control
- Inventory organization
- Data Entry
- Product Knowledge
- Microsoft Excel
- Logistics
- Team Management
- Relationship Building
- Analytical Thinking
- Microsoft Office
- Planning
- Client Relationship Building
- Customer Retention
- Sales expertise
Timeline
Warehouse Associate
DHL
01.2024 - Current
Delivery Driver
Amazon
01.2016 - 01.2018
Driver/ Deliver Driver
Uber
01.2015 - 01.2016
Product Support
CCI Solutions
01.2015 - 01.2015
Sale Associate
Walmart
01.2013 - 01.2014
High School Diploma -
Morrow High School