Anaya Taylor
Grand Prairie,TX
Summary
Led customer interactions across diverse age groups in multiple roles. Navigated complex situations to enhance customer satisfaction and safeguard client data. Managed appointment scheduling and payment processing, both over the phone and face-to-face. Oversaw warehouse operations, including stand-up and sit-down forklift usage. Streamlined order completion, inventory management, and shipping logistics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
RSR Group
Fort Worth, TX
01.2024 - 05.2025
- Check in Drivers, make sure BOL and product on truck is accurate
- Unload truck with Forklift and stage all product where it needed to be broken down.
- Inspected shipments and resolved discrepancies with carriers to support customer satisfaction.
General Warehouse Associate
HomeGoods
Fort Worth, TX
07.2023 - 11.2023
- Ticketing and selecting product into shipping boxes. Pulling finished work on pallet jacks and loading a conveyor. Or scanning in product to a lane
Team Member
GXO Logistics
Everman, TX
02.2023 - 05.2023
- I worked with a team of coworkers on a assembly line to ship out product. Also, sometimes double checking product before it is sent out.
Office Administrative Assistant
Case resolutions
Cedar Hill, TX
06.2021 - 02.2023
- I work with worker’s compensation, I handle inputting client information, invoices, closing client files, sending out emails to clients adjuster, and also organizing files.
- Answering /calling doctors and clients to update /set appointments. Communicating days and time, also, rescheduling if needed.
- Performed data entry for customer information and Appointments
- Managed client records
- Resolved customer information and complaints
- Updating client files before /after appointments
- Verifying client info
Warehouse Associate
BSN Sports
Grand Prairie, TX
08.2020 - 05.2021
- I started off shipping & receiving then I moved around helping in Inventory control, sending out orders and handling issues /approving product to be shipped.
Team Member
QuikTrip
Duncanville, TX
01.2020 - 06.2020
- My position was all around, I worked cash register, cooked in kitchen, cleaned up store, and stocking items making sure that data was put in.
Education
High school diploma - undefined
Mary E Smithey Pace Learning Center
Duncanville, TX03.2021
Skills
- Interpersonal skills
- Personal protective equipment (PPE) use
- Office Management
- Microsoft Outlook
- Hazard communication
- Customer support
- Visual inventory control
- Guest relations
- Load & unload
- Conveyor belts
- Writing skills
- Inventory control (1 year)
- Batch tracking inventory management
- Quality control operations
- Attention to detail
- Receiving shipments
- Mobile devices
- Customer service
- Emergency procedures
- Updating inventory records
- Heavy equipment operation
- Cooking (Less than 1 year)
- Data Entry
- Logistics
- Order Picker
- Shipping & Receiving
- Pallet Jack
- Stocking
- Merchandising
- Industrial equipment
- Technical Proficiency
- Managing teams in warehouse setting - Largest team managed in a warehouse setting (More than 20 team members)
- Manual handling
- Microsoft Word
- Basic math
- Time management
- Heavy lifting
- Packing
- Typing
- Warehouse management system
- Order picker
- Computer literacy
- Quality inspection
- Algebra
- Cashier
- Working in the beauty industry
- Order entry
- Clerical experience
- Order picking
- Order fulfillment
- Workers' Compensation
- Materials Handling
- Packaging
- Computer operation
- Spreadsheet tracking
- Computer skills
- Forklift
- Forklift safety protocols
- Cash register
- Cleaning Experience
- Packer
- Unloading
- Food preparation
- Math
- Retail sales
- Organizational skills
- Warehouse experience
- Quality control
- Cleaning (Less than 1 year)
- Reach truck
- Logistics inventory management
- RF Scanner
- Assembly
- Administrative Experience
Certification
- Forklift Certification
- Pallet Jack Certification
Timeline
Warehouse Associate
RSR Group
01.2024 - 05.2025
General Warehouse Associate
HomeGoods
07.2023 - 11.2023
Team Member
GXO Logistics
02.2023 - 05.2023
Office Administrative Assistant
Case resolutions
06.2021 - 02.2023
Warehouse Associate
BSN Sports
08.2020 - 05.2021
Team Member
QuikTrip
01.2020 - 06.2020
High school diploma - undefined
Mary E Smithey Pace Learning Center