Alexia Christie

Oct 2020 - Jul 2021

• Problem solving duties involving damaged products.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Assembled and filled more than 1000 shipments per day and prepared all shipping documentation.
• Consistently lifted materials weighing as much as 50 pounds.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Worked safely around moving machinery.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Worked with inventory management and developed great product packaging abilities.

May 2019 - June 2020

• Acquired customer service skills through participation in supplements led by GAP managers.
• Attended monthly professional development meetings hosted by career coaches.
• Participated in weekly job readiness workshops facilitated by career coaches.
• Learned the importance of teamwork by participating in group activities and completing group projects.
• Completed research, compiled data, updated spreadsheets and produced timely reports.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
• Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Counted, measured and compounded medications following standard procedures.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Resolved third-party billing, computer system and customer service issues.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Managed opening and closing duties for pharmacy.
• Set up and modified patient profiles to include current medications and insurance details.
• Counseled customers on medications, appropriate dosage and potential side effects.

• Monitored medication storage area to maintain medication security and control.
• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
• Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
• Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
• Reviewed patient progress to document effects of any prescribed medication.
• Reordered medication to maintain adequate supply.
• Expedited the medication pass process without compromising accuracy through effective time management techniques.
• Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
• Reduced medication errors by implementing a double-check system before administering medications to patients.
• Counted and recorded medication inventory routinely to maintain medication security and control.
• Reviewed medication orders for accuracy and completeness before administering medication.
• Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
• Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
• Enhanced patient education on medication purposes and side effects, promoting better health outcomes.
• Reduced medication errors with meticulous attention to detail in medication preparation and administration.