Alexia Conery
Milwaukee,WI
Summary
Dynamic and detail-oriented professional with a strong background in customer service, security protocols, supervisory roles and food safety . Proven ability to enhance customer satisfaction and foster teamwork, while effectively managing operations and resolving conflicts. Exceptionally skilled in surveillance and conflict de-escalation, ensuring a safe and welcoming environment. Skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Vmp Healthcare and Community Living
04.2025 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Vault Clerk
Potawatomi Hotel & Casino
09.2023 - 03.2025
- Demonstrated strong attention to detail while logging incoming deposits and verifying their accuracy against transaction records.
- Completed reports involving daily actions, customer services issues, and notable incidents.
- Updated, corrected and filed documentation for bank records and compliance purposes.
Restaurant Team Member
Noodles & Company
12.2022 - 09.2023
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by preparing high-quality meals according to menu specifications and dietary requirements.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Security Line Officer
Potawatomi Hotel & Casino
09.2021 - 12.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Operated radio, telephone equipment and console monitors to watch for and report on suspicious person.
- Maintained a safe environment for patrons and staff by promptly addressing any conflicts or disturbances that arose during daily operations.
Store Team Lead
Party City
01.2019 - 09.2021
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained new team members, fostering a positive work environment and promoting teamwork.
- Set clear expectations for individual roles and responsibilities in order to achieve overall goals.
- Analyzed sales data to identify trends and inform decision-making processes geared toward maximizing profits.
- Resolved conflicts among team members diplomatically, fostering a positive atmosphere conducive to collaboration.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Store Team Lead (Seasonal)
Halloween City
08.2019 - 11.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Fostered fun and welcoming environment, encouraging guest interaction.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of the store.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Washington High School Of Information Technology
Milwaukee, WI06-2016
Skills
- Culinary safety protocols
- Store operations
- Customer service
- Problem-solving
- Conflict de-escalation
- Detail-oriented
- Access control
- Attention to detail
- Team leadership
- Multitasking and organization
Timeline
Dietary Aide
Vmp Healthcare and Community Living
04.2025 - Current
Vault Clerk
Potawatomi Hotel & Casino
09.2023 - 03.2025
Restaurant Team Member
Noodles & Company
12.2022 - 09.2023
Security Line Officer
Potawatomi Hotel & Casino
09.2021 - 12.2022
Store Team Lead (Seasonal)
Halloween City
08.2019 - 11.2019
Store Team Lead
Party City
01.2019 - 09.2021
High School Diploma -
Washington High School Of Information Technology