Alexia Cortes
Daly City,CA
Summary
Hello! My name is Alexia Cortes, but I prefer to be called Lexi :) I am hard-working working, reliable, and currently finishing my second year of college while majoring in Psychology. My goal is to become a youth/ family therapist, but my soft spot will always be for children. I played sports all my life and was always known as a positive teammate and leader to the younger teams. I worked in retail throughout high school to gain more work experience with communication skills and responsibilities. Now that I'm in college I'd like to gain more experience within my major setting such as working with children. Whether that's babysitting or nannying I'd love to be that positive role model for kids! I like to have fun and build safe/trustworthy relationships with those around me. I love listening to music, watching sports, going to the gym, being with my dog, and spending quality time with my loved ones. Any chance to spread joy to others is always a privilege for me.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Dick's Sporting Goods, Inc
Daly City, CA
06.2021 - 10.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversations with customers to determine the level of assistance required.
- Greeted customers to determine wants or needs.
- Performed opening and closing duties, including cash handling.
Retail Sales Associate
H&M Hennes & Mauritz
Daly City, CA
08.2022 - 04.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversations with customers to determine the level of assistance required.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted customers to determine wants or needs.
Youth Program Leader
Boys And Girls Club Of The Peninsula
South San Francisco, CA
04.2023 - 05.2024
- Provided close supervision and monitored daily activities of children in facility.
- Used active listening to collaborate and communicate with children, fellow personnel and parents.
- Assisted in creating a safe and nurturing environment for all participants.
- Supported youths' social, emotional, physical, and cognitive development.
- Evaluated programs regularly for effectiveness and made changes when necessary.
- Addressed any issues or concerns that arose among participants during activities.
- Collaborated with teachers to coordinate curriculum-based programming.
- Facilitated group discussions on topics such as conflict resolution and goal setting.
- Developed and implemented a variety of activities to engage youth in the program.
- Monitored youth behavior and provided positive reinforcement.
- Encouraged creative thinking through arts and crafts projects.
- Assisted youths in developing life skills such as problem solving, decision making, communication techniques.
- Ensured compliance with safety protocols at all times while supervising the youth.
- Maintained accurate records of attendance, progress reports, and other documents related to program activities.
- Created lesson plans for various age groups based on learning objectives.
Education
High School Diploma -
El Camino High School
South San Francisco, CA05-2022
Psychology
Skyline College
San Bruno, CASkills
- Curriculum Planning
- Positive Reinforcement
- Written Communication
- Organizational Skills
- Certified in CPR/AED
- Self Motivation
- Excellent Communication
- Friendly, Positive Attitude
- Positive Role Model
Affiliations
- love Basketball, Football, Baseball
- listening to music
- going to the gym
- reading the bible
Certification
- CPR Certified
Timeline
Youth Program Leader
Boys And Girls Club Of The Peninsula
04.2023 - 05.2024
Retail Sales Associate
H&M Hennes & Mauritz
08.2022 - 04.2023
Retail Sales Associate
Dick's Sporting Goods, Inc
06.2021 - 10.2024
High School Diploma -
El Camino High School
Psychology
Skyline College