Alexia De Leon
Summary
Highly motivated nursing student with strong academic, clinical, and PCT experience. I intend to apply to labor and delivery new graduate residencies, where I can further my nursing skills for continued patient centered care and patient safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Children's Health
10.2022 - 08.2023
- Prepare rooms for patient admission with appropriate equipment and supplies based on age and needs of patient.
- Perform basic patient care tasks including baths, vital signs, positioning, ambulating, or other tasks delegated by the registered nurse (RN) within the scope of job duties.
- Respond quickly to patient and family needs and problem solve appropriately in collaboration with the RN
- Maintain a safe patient environment at all times and transport stable patients to procedures or testing as needed.
Voice Agent
Chewy
02.2022 - 09.2022
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Patient Care Technician/Health Unit Coordinator
Baylor Scott & White
02.2020 - 02.2022
- Collect and record patient data, record vital signs, answer call lights, and help patients with activities of daily living (ADL).
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Education
Associate's in Nursing -
Dallas College
Dallas, TX05.2024
Associate of Science -
Dallas College
Dallas, TX12.2020
Clinical Experience
- Fundamentals | Medical City Plano | Fall 2022
- Medical Surgical 1 | Methodist Dallas | Spring 2023
- Pediatrics | BSWH McLane Children's | Fall 2023
- Maternal/Newborn | Methodist Dallas | Fall 2023
- Mental Health | Parkland | Fall 2023
- Critical Care | Methodist Dallas | Spring 2024
Certification
- Basic Life Support (CPR & AED)
- EMT Certification (2018-2020)
- Phi Theta Kappa
Timeline
Patient Care Technician
Children's Health
10.2022 - 08.2023
Voice Agent
Chewy
02.2022 - 09.2022
Patient Care Technician/Health Unit Coordinator
Baylor Scott & White
02.2020 - 02.2022
Associate's in Nursing -
Dallas College
Associate of Science -
Dallas College