Tianna Whyte
Orlando
Summary
Experienced in patient care with a focus on hygiene assistance and vital signs measurement, demonstrating attention to detail and effective communication skills. Responsibilities included maintaining accurate patient records and providing customer service by addressing inquiries and concerns. Successfully assisted in basic medical procedures while ensuring a clean and organized environment for patients. Proven ability to manage time effectively in a fast-paced setting, contributing to overall patient satisfaction.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
HCA Healthcare
Mary Esther
12.2022 - 10.2024
- Assist Patients with daily hygienic care
- Measuring and documenting patient vital signs
- Keeping patient environment clean and organized
- Assist with basic medical procedures
Pharmacy Specialty Representative/ Team Lead
CVS Health
Orlando
11.2021 - 12.2022
- Obtained complete medical history and physical data on patients
- Maintained accurate and complete patient records; updated charts and reported back to physician
- Process/Ran insurance claims
- Provide premier customer service and answer patients questions or concerns
Attraction Attendant
Universal Studios
Orlando
09.2018 - 02.2022
- Ensuring safety on attraction
- Providing Premier Customer
- Assist guest with any park inquiry/directions
- Maintained Clean and safe environment
Customer Service Clerk/Team Lead
Publix Supermarkets
Orlando
05.2016 - 06.2018
- Assisted Guest with issues, Answer questions and Concerns
- Supervised, trained, and evaluated staff performance; communicated and enforced company policy
- Fostered staff teamwork and a positive work environment; professionally and quickly resolved customer service escalations
- Cash/Return items for Customers
Education
Medical Assistant Associate’s Degree -
Southern Technical College
Orlando, FL03.2022
Medical Assistant Diploma Program -
Southern Technical College
Orlando, FL02.2021
High School Diploma -
Olympia High School
Orlando, FL05-2018
Skills
- Vital signs measurement
- Patient hygiene assistance
- Patient documentation
- Customer service
- Attention to detail
- Effective communication
- Time management
- Problem solving
Timeline
Patient Care Technician
HCA Healthcare
12.2022 - 10.2024
Pharmacy Specialty Representative/ Team Lead
CVS Health
11.2021 - 12.2022
Attraction Attendant
Universal Studios
09.2018 - 02.2022
Customer Service Clerk/Team Lead
Publix Supermarkets
05.2016 - 06.2018
Medical Assistant Associate’s Degree -
Southern Technical College
Medical Assistant Diploma Program -
Southern Technical College
High School Diploma -
Olympia High School