Agustina Plache Martinez
Quinlan,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Parkland Hospital
08.2021 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
Any Lab Test Now
01.2022 - 12.2023
- Answered office phones and scheduled appointments
- Greeted patients and prepared them for examinations
- Obtained patient medical history and vital signs
- Assisted physician during patient examinations
- Performed routine laboratory tests and administered injections.
Medical Assistant
Dallas ENT Group
08.2020 - 08.2021
- Explained treatment procedures, medications, special diets, or doctor’s instructions
- Answered office phones and scheduled appointments
- Greeted patients and prepared them for examinations
- Scheduled surgeries at hospitals
- Sent prescriptions to pharmacy
- Obtained patient medical history and vital signs
- Assisted physician during patient examinations.
Medical Assistant
Austin Association-Otolaryngologist
08.2019 - 08.2020
- Prepared patients for surgery
- Verified insurance and got all the approvals necessary for surgery
- Scheduled surgeries at hospitals
- Sent prescriptions to pharmacy
- Answered office phones and scheduled appointments
- Greeted patients and prepared them for examinations
- Obtained patient medical history and vital signs
- Assisted physician during patient examinations
- Performed routine laboratory tests and administered injections
- Explained treatment procedures, medications, special diets, or doctor’s instructions
- Performed electrocardiograms or other diagnostic tests.
Certified Clinical Medical Assistant
Medical Career Training
04.2014
- Performed routine tasks such as measuring patients' vital signs including blood pressure, temperature, pulse, and breathing
- Administered medications and parenteral drug administration: intramuscularly, subcutaneous, intravenous and intradermal
- Recorded information in medical records-keeping systems using Problem-Oriented Medical Record and SOAP
- Prepared and handled medical instruments and supplies
- Followed medical asepsis and surgical asepsis procedures
- Collected and prepared specimens of bodily fluids and tissues for laboratory testing
- Performed electrocardiograms, stress tests, and Holster Monitor procedures
- Became aware of standards and regulations established by HIPPA, CDC, OSHA, CLIA 88, Joint Commission, and other agencies involved in the healthcare environment
- American Heart Association CPR/BLS Healthcare Provider Certified.
Medical Assistant
Internal Medicine DR. Rafael Canadas
01.2014 - 08.2019
- Answered office phones and scheduled appointments
- Greeted patients and prepared them for examinations
- Obtained patient medical history and vital signs
- Assisted physician during patient examinations
- Performed routine laboratory tests and administered injections
- Explained treatment procedures, medications, special diets, or doctor’s instructions
- Performed electrocardiograms or other diagnostic tests.
Instructor Assistant
Medical Career Training
10.2013 - 01.2014
- Instructor Assistant of Phlebotomy, Certified Medical Assistant and Spanish for Healthcare programs
- Aided in the creation of curriculums with emphasis on HIPPA, CLIA, quality controls, and quality assurance as well as all other regulations followed in the laboratories
- Guided students through the lab practical’s highlighting the importance of patient safety.
Externship
United Clinics of North Texas
10.2013 - 01.2014
- Performed a variety of routine blood drawing procedures including venipuncture and capillary puncture; as well as urinalysis for testing such as drug screening and pregnancy
- Obtained patient information and transported specimens to laboratory for testing
- Prepared, processed and stored specimens according to lab guidelines and procedures.
Receptionist
OPA DENTAL CLINIC
01.2010 - 03.2011
- Responsible for answering multi-line phone system, maintained the schedule for multiple providers, worked with the EMR/PM system
- Scheduled out-patient procedures, greeted patients, and collected co-pay and balances for the visits.
Education
Associate of Arts - Nursing
Collin County Community College
McKinney, TX05.2025
Skills
- Patient Care Coordination
- Vital Sign Monitoring
- Teamwork and Collaboration
- Time Management Abilities
- Vital Signs Measurement
- Attention to Detail
- Multitasking Capabilities
- Adaptable
- Compassionate
- Direct Patient Care
Education Certifications
- Bilingual- Fluent in both Spanish and English including excellent written and verbal communication skills
- Microsoft Office Certified- Knowledge in the use of Excel, Power Point, Microsoft Word, Outlook
- Certified Clinical Medical Assistant Since April 2014
- Medical Career Training
- Performed routine tasks such as measuring patients' vital signs including blood pressure, temperature, pulse, and breathing
- Administered medications and parenteral drug administration: intramuscularly, subcutaneous, intravenous and intradermal
- Recorded information in medical records-keeping systems using Problem-Oriented Medical Record and SOAP
- Prepared and handled medical instruments and supplies. Followed medical asepsis and surgical asepsis procedures
- Collected and prepared specimens of bodily fluids and tissues for laboratory testing
- Performed electrocardiograms, stress tests, and Holster Monitor procedures
- Became aware of standards and regulations established by HIPPA, CDC, OSHA, CLIA 88, Joint Commission, and other agencies involved in the healthcare environment
- American Heart Association CPR/BLS Healthcare Provider Certified
Languages
Spanish
Native or Bilingual
Certification
Certified Clinical Medical Assistant
Timeline
Medical Assistant
Any Lab Test Now
01.2022 - 12.2023
Patient Care Technician
Parkland Hospital
08.2021 - Current
Medical Assistant
Dallas ENT Group
08.2020 - 08.2021
Medical Assistant
Austin Association-Otolaryngologist
08.2019 - 08.2020
Certified Clinical Medical Assistant
Medical Career Training
04.2014
Medical Assistant
Internal Medicine DR. Rafael Canadas
01.2014 - 08.2019
Instructor Assistant
Medical Career Training
10.2013 - 01.2014
Externship
United Clinics of North Texas
10.2013 - 01.2014
Receptionist
OPA DENTAL CLINIC
01.2010 - 03.2011
Associate of Arts - Nursing
Collin County Community College