Collaborate effectively with a multidisciplinary care team, including nurses, dietitians, and physicians, to support individualized patient treatment plans.
Educate patients on dialysis procedures, dietary guidelines, and care best practices to promote understanding and adherence.
Monitor patients before, during, and after dialysis treatments by accurately measuring and recording vital signs and clinical observations.
Prepare and set up hemodialysis machines, including proper dialysate mixing and equipment calibration, in compliance with safety protocols.
Deliver compassionate, patient-centered care during dialysis sessions, ensuring comfort, dignity, and emotional support.
Demonstrate proficiency in working with blood, needles, and various medical equipment in a high-stakes clinical environment.
Obtain blood pressure readings and provide clear instructions to patients to facilitate safe and effective treatment.
Perform successful cannulation of arteriovenous fistulas; assess for proper blood flow using auscultation techniques (thrill and bruit).
Administer prescribed medications per dialysis protocol under clinical supervision.
Set up and initiate dialysis treatment for patients with Central Venous Catheters (CVCs), ensuring aseptic technique and catheter integrity.
Accurately enter and verify dialysis treatment prescriptions from physicians into the patient management system, ensuring alignment with medical orders.
Administrative Assistant
DaVita Dialysis
Redwood City
06.2024 - 07.2025
Lead weekly Core Team Meetings with the dietitian, social worker, clinical coordinator, and facility administrator to review our patients' current needs and medical portfolios.
Host weekly meetings with all nurses and patient care technicians to discuss important updates regarding the facility, its needs, and our teammates' needs.
Manage a 120-patient census, handling filing, ensuring confidentiality, and updating hospitals and the facility on patient progress.
Serve as the primary point of contact for operational and administrative inquiries, answering phone calls, directing inquiries to appropriate personnel, and responding to patient requests promptly.
Provide administrative support to management staff, including scheduling meetings and appointments, preparing agendas, maintaining records, and managing the weekly evolving patient dialysis schedule.
Assist in preparing presentations using Microsoft Office Suite applications such as Word, Excel, and PowerPoint.
Coordinate dialysis treatments at other clinics across the country for our patients, working with doctors and hospitals to relay travel details and reservations.
Establish work procedures and manage schedules to track daily patient information, including needs and travel details.
Create, maintain, and enter medical information into internal databases.
Prepare documents for meetings, including agendas, handouts, and other materials.
Maintain a database of client contact information with accuracy and attention to detail.
Caretaker
iCare Supported Living
Boise
06.2022 - 05.2024
Administered medications as prescribed, monitored dosages, and reported any changes.
Kept accurate records of care provided, medication administration, and any changes in the individual's condition.
Seasonal Sales Representative
Aptive Environmental
Dallas
10.2021 - 06.2022
Created professional sales presentations in person to effectively demonstrate product features and competitive advantages.
Negotiated contracts with clients and developed relationships with key personnel.
Education
HIGH SCHOOL DIPLOMA -
Pocatello High School
Pocatello
Incomplete Degree - Political Science
Idaho State University
Pocatello, ID
2020.08 - 2021.05
Skills
Excellent verbal communication skills, customer support/patient service, and professional bedside manner
Patient education and patient support
Multitasking, self-management, time management, and deadline-oriented work
Attention to detail, problem solving, and decision-making skills
Leadership capability and cross-functional team collaboration (including RN/care team collaboration)
Administrative support and office administration
Documentation, recordkeeping, records management, and filing
Scheduling and calendar management
Data entry and data accuracy
Confidential document control
Spreadsheets and Microsoft Office (Word, Excel, Outlook)
Patient information systems (EHR/EMR)
HIPAA compliance and patient confidentiality
Medical documentation and clinical charting
Patient account management
Insurance verification
Insurance claims coordination
Medical billing support
Communication with insurance payers
Dialysis operations
Cannulation techniques
Catheter care
Vital signs monitoring and patient assessment
Blood glucose monitoring
Specimen collection
Infection control practices
Medical equipment operation
Emergency response
Patient care coordination
Patient case management
Clinical training
Certification
CPR
AED
Basic First Aid Certified
National Certified Clinical Hemodialysis Technician (CCHT)
Patient Care Technician at Commonwealth Health Regional Hospital of ScrantonPatient Care Technician at Commonwealth Health Regional Hospital of Scranton