ALEXIA DIAKOVASILIS
State College,PA
Summary
High energy, outgoing restaurant staff member with a dedication to positive guest relations desires a position as a server or hostess in a fastpaced restaurant or bar. High volume dining, customer service and cash handling background. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Hardworking and committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Bayview/Waterview
Freeport, New York
06.2024 - Current
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
Server/Hostess
GrillMark
Albertson, NY
01.2022 - 08.2023
- Offered recommendations to customers and resolved any concerns
- Operated cash register and computer system
- Ensured correct meal prices, accepted payments, and administered receipts to customers.
- Maintained clean and organized work environment
- Served patrons with food and beverages in a positive and friendly manner.
- Cleaned workplace before, during, and after shift.
- Took orders in person and on the phone.
- Organized inventory, and restocking shelves.
Seasonal Server
Ralphs Italian Ices
Long Beach, NY
- 01.2021
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Filled condiments and napkin containers during slack periods.
- Effectively communicated menu options and provided recommendations to guests
- Performed opening and closing duties.
- Cleaned workplace before, during and after shift.
Education
Business
Penn State University
University Park, PASkills
- Excellent Customer Service
- Attention to detail
- Organized
- Excellent Communication skills
- Leadership
- Multi-tasking strength
- Listening Skills
- Positive and professional
- Problem-Solving
Accomplishments
- National Honor Society all throughout High School
- Top 25 of Graduation Class
- In Penn State Thon committee year-long fundraiser for Childhood Cancer
References
Available upon request
Timeline
Restaurant Hostess
Bayview/Waterview
06.2024 - Current
Server/Hostess
GrillMark
01.2022 - 08.2023
Seasonal Server
Ralphs Italian Ices
- 01.2021
Business
Penn State University