Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexia Gomez

Hillsboro

Summary


Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Bingo Attendant

Bingo Lodge at Hillsboro
11.2024 - Current
  • Facilitated cash transactions, ensuring accuracy and efficiency in handling payments and payouts.
  • Collaborated with other team members, participating in regular meetings to discuss ways to improve operations.
  • Resolved customer inquiries and concerns promptly, contributing to high satisfaction levels.
  • Assisted players in understanding game rules and procedures to enhance overall experience.

Customer Service Representative

Diligent Delivery
09.2020 - 09.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Maintained customer records, ensuring data accuracy and confidentiality in the system.
  • Responded to customer complaints, employing effective problem-solving techniques to enhance satisfaction.
  • Collaborated with team members to streamline processes, improving response times on service requests.

Customer Service Cashier

Walmart
11.2017 - 08.2020
  • Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
  • Assisted customers with product inquiries and returns, enhancing the overall shopping experience.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints swiftly, maintaining high satisfaction levels through effective communication skills.

Education

Associate of Arts -

Tarrant County College
Fort Worth, TX

Skills

  • Patience and empathy
  • Quick learner
  • Reliability and punctuality
  • Problem-solving
  • Attention to detail
  • Multitasking

Timeline

Bingo Attendant

Bingo Lodge at Hillsboro
11.2024 - Current

Customer Service Representative

Diligent Delivery
09.2020 - 09.2024

Customer Service Cashier

Walmart
11.2017 - 08.2020

Associate of Arts -

Tarrant County College

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