Charlotte West
Speedway Moose Lodge
Indianapolis,IN
10
years of professional experience
Dedicated Bingo Attendant with strong cash handling and customer service skills. Proven ability to resolve disputes and enhance player experiences while ensuring compliance with gaming regulations.
Work History
Bingo Attendant
2 Years 7 Months- Facilitated engaging bingo games by setting up equipment and ensuring compliance with regulations.
- Assisted players in understanding game rules and procedures to enhance customer experience.
- Monitored game progress, resolving disputes quickly to maintain a positive atmosphere.
- Maintained accurate records of game participation and payouts for auditing purposes.
- Coordinated food and beverage services for guests as needed while adhering to safety guidelines regarding serving alcohol responsibly.
- Increased game efficiency by accurately calling numbers and verifying winning cards in a timely manner.
- Managed cash transactions accurately, balancing daily sales reports at the end of each shift.
- Maintained cleanliness throughout the bingo hall, ensuring a comfortable space for guests during their visit.
- Maintained familiarity with games and with strategies or tricks used by cheaters.
- Interacted with casino customers by answering questions, addressing concerns and handling escalations.
- Preserved safe and clean gaming floor to protect customers and business interests.
- Maintained accurate record-keeping for all games, ensuring compliance with gaming regulations and minimizing errors.
- Supported marketing efforts by distributing promotional materials about upcoming events and offers to attract more visitors.
Bartender
7 Years 11 Months- Crafted and served diverse beverage selections, ensuring customer satisfaction and high-quality service.
- Managed bar inventory, tracking stock levels and ordering supplies to maintain optimal service efficiency.
- Monitored customer feedback, adjusting service approaches to enhance guest experiences and foster loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Inventory Auditor
1 Year 2 Months- Utilized handheld scanning devices to track and manage inventory effectively.
- Conducted thorough audits to ensure accurate inventory counts and compliance with company standards.
Education
No Degree - Medical Assisting
Skills
Rapid learner
Empathy and support
Dependability and timeliness
Cash handling
Game facilitation
Detail orientation
Client relations
Analytical thinking
Culinary experience
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Enjoy participating in meditation for overall physical and mental well-being.
Avid Reader
Volunteering for community initiatives to give back to local communities and make a positive impact.
Timeline
Bingo Attendant
Speedway Moose Lodge
02.2013 - 09.2015Read More
Inventory Auditor
RGIS Inventory
01.2012 - 03.2013Read More
Bartender
Speedway Moose Lodge
06.2005 - 05.2013Read More
Professional Careers Institute
No Degree from Medical Assisting
Read More