Alexia Hendrix
Jacksonville,AL
Summary
I am Alexia Hendrix, offering over 3 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. I would like to say that I am hardworking, with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am also a reliable employee with a background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. I would say that I am a dedicated employee that makes goals and meets them.
Although not much, I also have experience with working with individuals that are in need of extra care. I am experienced with providing direct care and support to individuals in residential settings, ensuring their comfort and safety. Utilizes effective communication and empathy to build trusting relationships and address immediate needs. Knowledge of personal care techniques and behavioral management strategies to promote client well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager/Carhop Server
Sonics Drive In
Hokes Bluff, AL
11.2020 - Current
- As a shift manager/carhop at sonic I greeted customers and answered questions that they had with professionalism and mannerism
- I kept customer and food preparation areas clean and organized
- I independently solved customer concerns
- I delivered food within what ever time I needed to meet quality standards
- I carried trays weighing up to 10 pounds out to the correct cars
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays
- Took orders, prepared foods and processed payments in full-service establishment
- Completed orders by making shakes and ice cream
- Used POS system and cash register to receive payments by cash, check, credit card and voucher
- Count and give correct change back from top of head.
Direct Care Staff
The Learning Tree
Jacksonville, AL
08.2024 - 09.2024
- Assisted clients with daily living needs to maintain general wellness.
- Documented patient progress through detailed record-keeping, contributing to evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, school, medical appointments, and shopping trips.
- medication distribution
- hygiene care
- Lesson plans for the individuals
Server
Texas Roadhouse
Oxford, AL
09.2021 - 11.2021
- At texas roadhouse, as a server I Took food and drinks to bar and table customers
- Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation
- Checked identification for each person purchasing alcohol
- Cleaned up spills and brought replacement items to tables
- Used POS system to ring up customers and open and close tabs
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals.
Cashier
Dollar General Store
Jacksonville, AL
11.2020 - 01.2021
- At dollar general as a cashier built and maintained loyal, long-term customer relationships through effective account management
- Completed daily recovery tasks to keep areas clean and neat, Worked closely with front-end staff to assist customers
- Helped customers find specific products, answered questions and offered product advice
- Verified customer age requirement for alcohol or tobacco purchases
- Discounted purchases by scanning and redeeming coupons
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Hokes Bluff High School
Hokes Bluff, AL05.2020
Skills
- Menu Memorization
- Check Payment Processing
- Customer service
- Guest Satisfaction
- POS Systems
- Inventory and Stocking
- Good Communication
- Flexible Schedule
- Safe Food Handling
- Relationship Building
- Able to Lift up to and over 30 Pounds
- Team Player
- Verbal and Written Communication
- High Energy and Stamina
- Cleaning and Sanitizing
- Warm and Friendly
- Cool Under Pressure
- Teamwork and Collaboration
- Social skills
- Medication monitoring
- Compassionate Care
- Professional boundaries
- Personal Hygiene Assistance
- Housekeeping
- Social Skills Development
- Emotional Support
- Meal Preparation
- CPR Certified
- Medication organization
- Safety Monitoring
- Mobility Assistance
- Emergency Response
- Recreational Activities
- Disability Awareness
- Patient Care
- First aid and safety
- Direct Patient Care
- Health and safety requirements
- Transportation
- Client documentation
- Crisis Management
- Multitasking
- Reliability
- CPR Certification
Certification
- Adult CPR/AED certification – American Red Cross.
- PCM
Timeline
Direct Care Staff
The Learning Tree
08.2024 - 09.2024
Server
Texas Roadhouse
09.2021 - 11.2021
Shift Manager/Carhop Server
Sonics Drive In
11.2020 - Current
Cashier
Dollar General Store
11.2020 - 01.2021
High School Diploma -
Hokes Bluff High School