Alexia Herblet
Big Rapids,MI
Overview
2
2
years of professional experience
Work History
Student Employee
Ferris State University
Big Rapids, MI
05.2023 - Current
- Deliver exceptional customer service to students and staff by managing phone inquiries, resolving issues, and providing information.
- Ensure adequate office supplies by monitoring inventory levels and verifying receipt of supplies.
- Manage front desk operations, greeting visitors and addressing basic inquires.
Server
Uccello's
Caledonia, MI
05.2022 - Current
- Provide exceptional customer service to ensure guest satisfaction.
- Assist in onboarding and training new servers.
- Maintain comprehensive knowledge of menu items, ingredients, and preparation methods.
- Process customers' orders accurately and promptly.
- Ensure courteous, quick, and efficient service for each guest.
- Collaborate with restaurant team members to maintain efficient operations.
Education
Bachelor of Science - Health Administration
Ferris State University
Big Rapids, MI12-2025
High School Diploma -
Hastings High School
Hastings, MI05-2021
Skills
- Proficient in Microsoft Office Suite
- Effective Team Collaboration
- Strong Problem-Solving Abilities
- Efficient Scheduling and Calendar Management
- Excellent Customer Service Skills
Accomplishments
- Captain of Varsity Volleyball Team
- Recipient of High School Honors
- Dean's List 2023
- Vive President of Operations, Alpha Sigma Tau (2 years)
- Treasurer, Order of Omega
Affiliations
Member, Alpha Sigma Tau Sorority (4 years)
Member, Order of Omega Greek Honor Society
Timeline
Student Employee
Ferris State University
05.2023 - Current
Server
Uccello's
05.2022 - Current
Bachelor of Science - Health Administration
Ferris State University
High School Diploma -
Hastings High School