Alexia Hernandez
ORANGE CITY
Summary
Dynamic and dependable professional with a proven track record at The Hangry Bison, excelling in fast-paced environments. Skilled in customer service and teamwork, adept at using Toast POS. Recognized for enhancing guest experiences and efficiently managing tasks, ensuring accuracy and satisfaction. Committed to delivering exceptional service and fostering positive interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Support
The Hangry Bison
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Ensure time efficiency and food accuracy as expo
- Ensure the timely and accurate deliver of product as a food runner
- Efficiently delegate tables and communicate with guests, leaving a memorable first and last point of contact as a host
- Quickly clear and sanitize tables to maintain the flow of customers in and out of the restaurant as a busser
Barista
Ellianos Coffee
10.2024 - 05.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work areas and equipment.
- Assisted customers by providing product recommendations and taking orders.
- Operated espresso machines and coffee brewing equipment efficiently.
- Effectively and accurately communicate with a team and customers.
Cashier/Birthday Party Host
Altitude Trampoline Park
03.2023 - 10.2024
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers with inquiries, providing exceptional service to enhance guest experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Trained new cashiers on operational procedures and customer service protocols for improved team performance.
- Prepared and oversaw children's birthday parties to ensure their best experience
- Catered to families via serving them food and creating a positive environment
Education
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FL05-2027
High School Diploma -
University High School
Orange City, FL05-2025
Associate of Arts -
Daytona State College
Daytona Beach, FL05-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Toast POS
- Roller POS
Certification
Florida Responsible Alcohol Training Certificate
Timeline
Restaurant Support
The Hangry Bison
05.2025 - Current
Barista
Ellianos Coffee
10.2024 - 05.2025
Cashier/Birthday Party Host
Altitude Trampoline Park
03.2023 - 10.2024
Bachelor of Science - Biomedical Sciences
University of Central Florida
High School Diploma -
University High School
Associate of Arts -
Daytona State College
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