Tyson Tran
Pearland,TX
Summary
Enthusiastic Computer Science student with a solid foundation in coding and a commitment to continuous learning of new tools and frameworks. Strong problem-solving and troubleshooting abilities, complemented by effective communication skills developed through customer-facing roles. A collaborative team player dedicated to leveraging technology to drive results.
Overview
1
1
Language
6
6
years of professional experience
Work History
Restaurant Waiter
Pho and More
Friendswood, Texas
01.2022 - Current
- Guided customers in selecting menu items tailored to their preferences, improving dining experience.
- Anticipated guest needs, delivering prompt responses and attentive service.
- Collaborated with kitchen staff to ensure prompt meal delivery, enhancing guest satisfaction.
- Supported wait staff during peak times by taking orders from large groups.
- Coordinated with hosts, bussers, and kitchen staff to streamline service flow during busy periods.
Customer Service Representative
Domino's Pizza
Houston, Texas
06.2020 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with orders and inquiries in a fast-paced environment.
- Collaborated with team members to ensure timely order delivery.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Volunteer
Vietnamese Martyrs Catholic Church
Houston, Texas
09.2021 - 12.2021
- Supported classroom teachers with lesson materials and day-to-day instructional tasks.
- Shared student needs and concerns with teachers and school staff.
- Led small-group activities and one-on-one student support sessions.
- Built positive relationships with students, parents, fellow teachers, and school administrators.
Education
High School Diploma -
Pearland High School
Pearland, TX05-2022
Bachelor of Science - Computer Science
University of Houston
Houston, TX09-2026
Skills
- Customer support
- Team collaboration
- Attention to detail
- Time management
- Adaptability to change
- Fluent in Vietnamese
- Friendly, positive attitude
- Technical support
- System troubleshooting
- Network troubleshooting
- Equipment maintenance
- Computer-assisted diagnostics
- Basic coding
- Programming languages
- Debugging techniques
- Friendly, positive attitude
Languages
Vietnamese
Native/ Bilingual
Timeline
Restaurant Waiter
Pho and More
01.2022 - Current
Volunteer
Vietnamese Martyrs Catholic Church
09.2021 - 12.2021
Customer Service Representative
Domino's Pizza
06.2020 - 01.2022
High School Diploma -
Pearland High School
Bachelor of Science - Computer Science
University of Houston