Alexia Hernandez
Aurora,CO
Summary
Adaptable retail professional with experience handling cash, stocking merchandise, and supporting daily store operations. Automotive training and knowledge readiness for fast-paced parts and service environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
5
5
years of professional experience
Work History
Salesperson
Advanced Auto Parts
Aurora, Colorado
11.2023 - Current
- Assisted customers with parts selection and product questions
- Unloaded shipments and stocked shelves with incoming auto parts
- Handled phone orders and provided store product availability information
- Opened and closed retail store according to daily security procedures.
- Counted cash drawers and prepared closing till reports.
- Provided excellent customer service to ensure customer satisfaction.
- Unloaded shipment and sorted merchandise in backroom.
- Checked labels and matched items to planograms.
Cashier
Lava Island
Aurora, CO
03.2022 - 04.2023
- Stocked pantry, refrigerators, and serving areas with food supplies.
- Assisted kitchen staff with dishwashing and utensil sorting.
- Operated cash register to process cash, check, and credit card transactions.
- Performed variety of duties related to food service.
Education
Certificate of Technical Studies - Automotive
Lincoln College of Technology
Aurora, CO10-2024
High School Diploma -
Aurora Central High School
Aurora, CO05-2023
Skills
- Cash handling
- Self-motivating
- Inventory stocking
- Problem solver
- Willing to learn
- Effective communication
- Fluent in Spanish
Timeline
Salesperson
Advanced Auto Parts
11.2023 - Current
Cashier
Lava Island
03.2022 - 04.2023
Certificate of Technical Studies - Automotive
Lincoln College of Technology
High School Diploma -
Aurora Central High School