Alexia Lewis
Newark
Summary
A dedicated and diligent employee with strong skill set in customer service, multitasking, and time management. Committed to providing each customer and member with a positive and memorable experience. Prioritizes understanding and compassion. Focuses on delivering exceptional service, striving to exceed expectations, and contributing to the overall success of the organization.
Overview
5
5
years of professional experience
Work History
Office Assistant
Busch Learning Center
01.2024 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Kilmer's Market
Dining Services Student Worker
03.2022 - Current
- Balance working in all areas of the store, providing assistance for purchases, and restocking merchandise.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Gap Factory, Sales Associate
Gap Factory
07.2020 - 08.2021
- Provide personal fashion advice, boosting the style and confidence of customers
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ01-2026
Skills
- Proficient Communication
- leadership skills
- Verbal Communication
- Friendly, Positive Attitude
- Customer Service
- Problem-solving skills
- Flexible and adaptable
Leadership Experience
- Leadership
West Indian Student Organization (WISO), Secretary - Scheduled and organized regular meetings, prepared agendas, and recorded minutes to maintain clear communication.
- Served as the primary point of contact for internal and external communications, enhancing collaboration.
RUCurly, Vice President - Led discussions amongst the students, guiding them to gain confidence in speaking aloud their opinions and beliefs with open seminars and important objectives on current events regarding hair
- Addressed and resolved conflicts within the organization and team, promoting a harmonious working environment
Timeline
Office Assistant
Busch Learning Center
01.2024 - Current
Kilmer's Market
Dining Services Student Worker
03.2022 - Current
Gap Factory, Sales Associate
Gap Factory
07.2020 - 08.2021
Bachelor of Arts - Psychology
Rutgers, The State University of New Jersey
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