Collaborated closely with fellow Welcome Desk Agents enhancing member experiences, creating a welcoming environment and fostering a team-oriented approach to achieve member satisfaction
Proactively engaged with visitors, answering questions, and providing personalized recommendations to showcase the club's offerings, contributing to an increase in membership inquiries
Acted as an ambassador during tours, highlighting exclusive features and benefits to potential members while tailoring to their specific interest and needs
Marketing Intern
The Funky Latina
02.2023 - 08.2024
Created promotional content prior to and post events
Prepared marketing proposals based on company needs
Monitored and managed company's social media platforms, adjusting outreach tactics
Organized supplies and brainstormed ideas prior to events; assisted in event setup
Engaged with customers to propel merchandise sales as well as to promote future events while highlighting the brand's mission and vision
Los Angeles Angels Fan Experience Analyst
Tempe Diablo Stadium
03.2024 - 04.2024
Company Overview: Home of the Los Angeles Angels Spring Training games
Greeted and welcomed fans into the stadium for the Los Angeles Angels Spring Training games
Conducted comprehensive surveys to gather fan feedback and insights on their Sports Stadium experience, identifying areas for improvement and enhancement
Analyzed survey data in a team to extract key trends and preferences
Home of the Los Angeles Angels Spring Training games
Fundraising and Outreach Volunteer
Immaculate Heart Church
09.2019 - 09.2023
Developed strong teamwork skills by organizing fundraising bake sales for groups of over 300
Utilized community outreach to drive event participation, resulting in increased attendance and revenue
Efficiently prepared orders and addressed customer concerns, ensuring a positive experience and encouraging repeat participation
Education
Bachelor of Science - Marketing
Barret, The Honors College At Arizona State University
Treasurer, Future Business Leaders of America, 08/20, 05/21, Maintained accurate financial records for meetings, Assisted in collecting dues and managing fundraising projects, Achieved Future Level in the FBLA Business Achievement Awards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Los Angeles Angels Fan Experience Analyst
Tempe Diablo Stadium
03.2024 - 04.2024
Welcome Desk Agent
The Village Health Clubs & Spas
07.2023 - 08.2024
Marketing Intern
The Funky Latina
02.2023 - 08.2024
Fundraising and Outreach Volunteer
Immaculate Heart Church
09.2019 - 09.2023
Bachelor of Science - Marketing
Barret, The Honors College At Arizona State University