Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexia Pounds

Carrollton,GA

Summary

Experienced with managing high-value client accounts and developing long-term business strategies. Utilizes relationship-building techniques and effective communication to meet and exceed client expectations. Track record of strong negotiation skills and strategic planning, ensuring sustained business growth and client satisfaction.

Overview

5
5
years of professional experience

Work History

Senior Account Manager

Southwire
05.2022 - Current
  • Order management and fulfillment
  • Issue resolution and customer support
  • Documentation & process compliance
  • Customer experience and continuous improvement

Relationship Banker

Truist Bank
08.2021 - 05.2022
  • Collected and verified information for new accounts and safe deposit boxes.
  • Generated new business through cold calls and email outreach.
  • Identified opportunities to cross‑sell products and services to existing or new clients.

Education

MBA: Master of Business Administration -

Western Governor University
02-2024

BBA - Management

University of West Georgia
Carrollton, GA
12-2020

High School Diploma - undefined

Villa Rica High School
05-2015

Skills

  • Financial advising
  • Relationship building and management
  • Policy development and implementation
  • Administrative management
  • SAP programming
  • Microsoft proficient

Timeline

Senior Account Manager

Southwire
05.2022 - Current

Relationship Banker

Truist Bank
08.2021 - 05.2022

High School Diploma - undefined

Villa Rica High School

MBA: Master of Business Administration -

Western Governor University

BBA - Management

University of West Georgia