To secure entry-level position that will allow me to utilize my skills and interests, along with providing professional growth with in an organization.
Work History
Customer Service Cashier
15 Years 5 Months
Burlington Factory | 04.2005 - 09.2020
Processed customer purchases accurately using POS register and handled cash, card, and mobile payments.
Resolved returns, exchanges, and pricing questions while maintaining courteous customer service.
Balanced cash drawer and completed end-of-shift reconciliation to support accurate register control.
Directed shoppers to merchandise locations and coordinated with associates to improve checkout flow.
Custodial Worker
1 Year 7 Months
Peckham | 09.2003 - 04.2005
Cleaned offices, restrooms, and common areas to maintain safe, sanitary facility conditions.
Operated floor machines for stripping, waxing, and buffing resilient flooring.
Replenished paper goods, soap, and supplies across restrooms and break areas.
Disinfected high-touch surfaces using approved cleaning chemicals and infection-control procedures.
Crew Worker
1 Month
Kewpee Sandwich | 08.2002 - 09.2002
Prepared sandwiches, fries, and menu items following kitchen procedures and quality expectations.
Salad Bar Attendant
2 Months
Ryan's Steakhouse | 05.2002 - 07.2002
Cleaning, stocking, making should the dish were wash at the bar in Make salad
Training and Development Manager
2 Years
McDonald's | 09.1999 - 09.2001
Designed onboarding programs for restaurant managers and crew using McDonald's training standards.
Delivered leadership workshops that strengthened shift management, coaching, and accountability skills.
Coordinated compliance training on food safety, workplace policies, and operational procedures.
Evaluated training needs and tailored development plans for restaurant teams.
Updated learning materials to align with menu changes, equipment updates, and process revisions.
Crew Member
2 Years 10 Months
McDonald's | 08.1996 - 06.1999
Operated cash register and processed orders with accuracy during fast-paced service
Prepared menu items following food safety, quality, and portion standards
Delivered friendly customer service while resolving order issues promptly
Maintained clean workstations, dining areas, and equipment throughout shifts
CSDD Residence Technician
5 Years 4 Months
Community Mental Health and Research Center | 11.2020 - 03.2026
Supported clinical operations by preparing rooms, equipment, and supplies for patient services.
Monitored maintenance needs and corrected equipment issues to reduce service interruptions.
Documented observations and service activities in accurate records for staff review.
Assisted research workflows by organizing materials, samples, and data for analysis.
Caregiver
5 Years 2 Months
Mother Touch Daycare | 04.1994 - 06.1999
Supervised children during daily activities, maintaining safe, supportive daycare environment.
Assisted with feeding, diapering, and personal care needs with consistent attention.
Organized age-appropriate play, learning, and rest routines to support child development.
Monitored children's behavior and responded quickly to safety or comfort concerns.
Communicated daily updates clearly with parents regarding meals, activities, and child well-being.
Education
High School Diploma
Charlotte High School | Charlotte, MI | 06-1999
Skills
I work with special need kids I have some computer seclusive good customer service skill have a position attitude. I'm a fast learner and I'm dependable