Professional Summary
Overview
Work History
Education
Skills
Timeline

Alexia Redmond

Community Mental Health and Research Center
Lansing,MI
32
years of professional experience

To secure entry-level position that will allow me to utilize my skills and interests, along with providing professional growth with in an organization.

Work History

Customer Service Cashier

15 Years 5 Months
Burlington Factory | 04.2005 - 09.2020
  • Processed customer purchases accurately using POS register and handled cash, card, and mobile payments.
  • Resolved returns, exchanges, and pricing questions while maintaining courteous customer service.
  • Balanced cash drawer and completed end-of-shift reconciliation to support accurate register control.
  • Directed shoppers to merchandise locations and coordinated with associates to improve checkout flow.

Custodial Worker

1 Year 7 Months
Peckham | 09.2003 - 04.2005
  • Cleaned offices, restrooms, and common areas to maintain safe, sanitary facility conditions.
  • Operated floor machines for stripping, waxing, and buffing resilient flooring.
  • Replenished paper goods, soap, and supplies across restrooms and break areas.
  • Disinfected high-touch surfaces using approved cleaning chemicals and infection-control procedures.

Crew Worker

1 Month
Kewpee Sandwich | 08.2002 - 09.2002
  • Prepared sandwiches, fries, and menu items following kitchen procedures and quality expectations.

Salad Bar Attendant

2 Months
Ryan's Steakhouse | 05.2002 - 07.2002

Cleaning, stocking, making should the dish were wash at the bar in Make salad

Training and Development Manager

2 Years
McDonald's | 09.1999 - 09.2001
  • Designed onboarding programs for restaurant managers and crew using McDonald's training standards.
  • Delivered leadership workshops that strengthened shift management, coaching, and accountability skills.
  • Coordinated compliance training on food safety, workplace policies, and operational procedures.
  • Evaluated training needs and tailored development plans for restaurant teams.
  • Updated learning materials to align with menu changes, equipment updates, and process revisions.

Crew Member

2 Years 10 Months
McDonald's | 08.1996 - 06.1999
  • Operated cash register and processed orders with accuracy during fast-paced service
  • Prepared menu items following food safety, quality, and portion standards
  • Delivered friendly customer service while resolving order issues promptly
  • Maintained clean workstations, dining areas, and equipment throughout shifts

CSDD Residence Technician

5 Years 4 Months
Community Mental Health and Research Center | 11.2020 - 03.2026
  • Supported clinical operations by preparing rooms, equipment, and supplies for patient services.
  • Monitored maintenance needs and corrected equipment issues to reduce service interruptions.
  • Documented observations and service activities in accurate records for staff review.
  • Assisted research workflows by organizing materials, samples, and data for analysis.

Caregiver

5 Years 2 Months
Mother Touch Daycare | 04.1994 - 06.1999
  • Supervised children during daily activities, maintaining safe, supportive daycare environment.
  • Assisted with feeding, diapering, and personal care needs with consistent attention.
  • Organized age-appropriate play, learning, and rest routines to support child development.
  • Monitored children's behavior and responded quickly to safety or comfort concerns.
  • Communicated daily updates clearly with parents regarding meals, activities, and child well-being.

Education

High School Diploma

Charlotte High School | Charlotte, MI | 06-1999

Skills

I work with special need kids I have some computer seclusive good customer service skill have a position attitude. I'm a fast learner and I'm dependable
reliable and hard working.

Timeline

CSDD Residence Technician

Community Mental Health and Research Center
11.2020 - 03.2026Read More

Customer Service Cashier

Burlington Factory
04.2005 - 09.2020Read More

Custodial Worker

Peckham
09.2003 - 04.2005Read More

Crew Worker

Kewpee Sandwich
08.2002 - 09.2002Read More

Salad Bar Attendant

Ryan's Steakhouse
05.2002 - 07.2002Read More

Training and Development Manager

McDonald's
09.1999 - 09.2001Read More

Crew Member

McDonald's
08.1996 - 06.1999Read More

Caregiver

Mother Touch Daycare
04.1994 - 06.1999Read More

Charlotte High School

High School Diploma
Read More
Alexia Redmond