Alexia Rivera
Hyattsville,MD
Summary
Aspiring professional with a diverse background. Skills including but not limited to military leadership & combat training, analytical thinking, and creative problem-solving. Able to apply superlative customer service and concepts for clients, employees, and administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise and follow leadership directives at appropriate times. Able to influence others by providing purpose, direction, and motivation to accomplish success.
Overview
3
3
years of professional experience
Work History
Protective Security Officer
Allied Universal Security Services
07.2023 - Current
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology, and materials.
- Received and maintained Suitability Clearance through the Department of Homeland Security.
92A Automated Logistical Specialist
United States Army Reserve
04.2022 - Current
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Received and maintained a Secret Clearance.
Floral Designer
Sophie Felts Floral Design
02.2022 - Current
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Collaborated closely with customers to create unique bouquets, wreaths, and gifts designs.
Administrative Assistant
Allied Universal Security Services
02.2023 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Package Handler
FedEx Ground
08.2020 - 08.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Sociology
University of Maryland - College Park
College Park, MD12.2025
Credit Hours Towards - Business Administration
University of Phoenix
Online2022
Credit Hours Towards - Business Administration
Mount Saint Mary's University
Emmitsburg, MD2020
Skills
- Medical Emergency Response
- Security Protocols
- Operating Security Equipment
- Basic First Aid
- Report Analysis
- Back Office Operations
- Data Entry Documentation
- Customer Service
- Logistical Operations
- Tactical Planning
Timeline
Protective Security Officer
Allied Universal Security Services
07.2023 - Current
Administrative Assistant
Allied Universal Security Services
02.2023 - 07.2023
92A Automated Logistical Specialist
United States Army Reserve
04.2022 - Current
Floral Designer
Sophie Felts Floral Design
02.2022 - Current
Package Handler
FedEx Ground
08.2020 - 08.2022
Bachelor of Science - Sociology
University of Maryland - College Park
Credit Hours Towards - Business Administration
University of Phoenix
Credit Hours Towards - Business Administration
Mount Saint Mary's University