Summary
Overview
Work History
Education
Skills
Timeline
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Alexia Rodriguez

College Station

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at First National Bank. Proven ability in money handling and relationship building, consistently enhancing customer satisfaction. Recognized for maintaining cash drawer accuracy and promoting bank products effectively, demonstrating patience and empathy in high-pressure environments.

Overview

1
1
year of professional experience

Work History

Bank Teller

First Convince Bank
Uvalde, TX
02.2024 - 03.2024
  • Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
  • Assisted customers with account inquiries, providing timely and informative responses.
  • Maintained cash drawer accuracy through diligent balancing at shift end.
  • Promoted bank products and services, enhancing customer engagement and satisfaction.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Server

Applebee's Neighborhood Grill & Bar
Uvalde, TX
08.2023 - 02.2024
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Learned menu items and ingredients to advise customers effectively.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Supported team during peak hours by efficiently managing table turnover.
  • Utilized point-of-sale systems for order processing and payment handling.

Crew Member

McDonalds
Carrizo Springs, TX
09.2022 - 08.2023
  • Provided excellent customer service, ensuring positive experiences for all patrons.
  • Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
  • Maintained cleanliness and organization of work areas to meet health and safety standards.
  • Collaborated with team members to fulfill orders quickly during peak hours.

Education

High School Diploma -

Carrizo Springs High School
Carrizo Springs, TX

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Customer relationship development
  • Cash counting
  • Patience and empathy
  • Listening and comprehension
  • Relationship building
  • Data entry efficiency
  • Sales and Cross-selling

Timeline

Bank Teller

First Convince Bank
02.2024 - 03.2024

Server

Applebee's Neighborhood Grill & Bar
08.2023 - 02.2024

Crew Member

McDonalds
09.2022 - 08.2023

High School Diploma -

Carrizo Springs High School