ALEXIA SALAZAR

• Managed challenging situations calmly and effectively, utilizing de-escalation techniques when needed to maintain a positive learning environment.
• Provided support during group activities to promote social interactions.
• Monitored client progress, adapting approaches based on observational data and feedback.

• Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Managed cash register operations, processing transactions accurately and swiftly.
• Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
• Established welcoming atmosphere by greeting each guest warmly.

• Committed and detail-oriented with strong abilities in coffee preparation, customer service, and maintaining clean, orderly workspace.
• Operated point-of-sale systems efficiently, handling cash and transactions accurately.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

• Coordinated and confirmed appointments to optimize daily scheduling.
• Answered and directed incoming calls on multi-line telephone system to enhance communication and customer service.
• Greeted and welcomed clients, ensuring a positive first impression of services offered.
• Supported team communication by relaying messages between barbers and clients efficiently.

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