Alexia Spencer
Summary
I am a certified completer in Human and Social Services and ACT certified with an ACT WorkKeys National Career Readiness Certificate at the Bronze level. I have proven ability to stay organized and prioritize tasks in a high-demand environment. Resourceful and dedicated with motivational leadership, training and employee supervision experience. Delivers excellent communication and task prioritization skills for an effective outcome.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Gardner Nursing And Rehabilitation
Star City, AR, United States
07.2023 - 05.2024
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Facilitated personal hygiene management, feeding and ambulation.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Educated patients and family members on best home care practices for healing and recovery.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Correctional Officer
Arkansas Department Of Corrections - Cummins Unit
Grady, AR
01.2023 - 07.2023
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Supervised inmates during meals, recreation and other activities.
- Provided assistance and guidance to inmates regarding daily activities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Investigated and responded to incidents of inmate misconduct.
- Enforced rules and regulations to maintain order among inmates.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Mail Processing Clerk
Arkansas Department Of Corrections - Cummins Unit
Grady, AR
12.2022 - 01.2023
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
Carhop Server
Sonic
Star City, AR
12.2020 - 03.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
Cook
Sonic
Star City, AR
12.2020 - 03.2021
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Star City High School
Star City, AR05.2022
Skills
- Adaptability
- File and record maintenance
- Conflict Resolution
- Negotiation
- Professionalism
- Crisis Management
- Data Collection
- Organizational Skills
- Effective Multitasking
- Adaptable and Flexible
Certification
- CNA - Certified Nurse Assistant
- ACT WorkKeys NCRC- Bronze level
- Human and Social Services
Timeline
CNA
Gardner Nursing And Rehabilitation
07.2023 - 05.2024
Correctional Officer
Arkansas Department Of Corrections - Cummins Unit
01.2023 - 07.2023
Mail Processing Clerk
Arkansas Department Of Corrections - Cummins Unit
12.2022 - 01.2023
Carhop Server
Sonic
12.2020 - 03.2021
Cook
Sonic
12.2020 - 03.2021
High School Diploma -
Star City High School