Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexia Spencer

Alexia Spencer

Summary

I am a certified completer in Human and Social Services and ACT certified with an ACT WorkKeys National Career Readiness Certificate at the Bronze level. I have proven ability to stay organized and prioritize tasks in a high-demand environment. Resourceful and dedicated with motivational leadership, training and employee supervision experience. Delivers excellent communication and task prioritization skills for an effective outcome.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CNA

Gardner Nursing And Rehabilitation
07.2023 - 05.2024
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Correctional Officer

Arkansas Department Of Corrections - Cummins Unit
01.2023 - 07.2023
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Supervised inmates during meals, recreation and other activities.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Investigated and responded to incidents of inmate misconduct.
  • Enforced rules and regulations to maintain order among inmates.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

Mail Processing Clerk

Arkansas Department Of Corrections - Cummins Unit
12.2022 - 01.2023
  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Utilized customer service skills to provide exceptional service for repeat clientele.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Updated mailing lists with current addresses and contact information for smooth customer communications.

Carhop Server

Sonic
12.2020 - 03.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
  • Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent to kitchen employees for preparation.

Cook

Sonic
12.2020 - 03.2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School Diploma -

Star City High School
Star City, AR
05.2022

Skills

  • Adaptability
  • File and record maintenance
  • Conflict Resolution
  • Negotiation
  • Professionalism
  • Crisis Management
  • Data Collection
  • Organizational Skills
  • Effective Multitasking
  • Adaptable and Flexible

Certification

  • CNA - Certified Nurse Assistant
  • ACT WorkKeys NCRC- Bronze level
  • Human and Social Services

Timeline

CNA

Gardner Nursing And Rehabilitation
07.2023 - 05.2024

Correctional Officer

Arkansas Department Of Corrections - Cummins Unit
01.2023 - 07.2023

Mail Processing Clerk

Arkansas Department Of Corrections - Cummins Unit
12.2022 - 01.2023

Carhop Server

Sonic
12.2020 - 03.2021

Cook

Sonic
12.2020 - 03.2021

High School Diploma -

Star City High School

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