Alexia Tituana
TOPEKA,KS
Summary
Dependable professional with a background in warehouse operations and customer service. Skilled in problem-solving and adapting to fast-paced environments. Aiming to leverage strengths in communication and punctuality to contribute to team success and streamline processes.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Target Distribution Center
08.2024 - Current
- Operated warehouse equipment to efficiently load and unload merchandise.
- Conducted inventory checks to maintain accurate stock levels and prevent shortages.
- Assisted in packaging products for distribution, ensuring adherence to safety standards.
- Adapted quickly to changing priorities and tasks in a fast-paced setting.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Verified documentation and condition of freight to assure quality standards were achieved.
Receptionist
Massage Envy
02.2023 - 08.2025
- Communicated effectively with clients about services, rates, and promotions to enhance customer experience.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment for clients.
- Resolved client inquiries and concerns promptly, enhancing overall satisfaction and retention rates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Baker
Crumbl Cookies
05.2022 - 09.2024
- Oversaw daily baking operations to ensure product quality and consistency.
- Trained and mentored new bakers on techniques and safety protocols.
- Implemented process improvements to enhance production efficiency and reduce waste.
- Developed and tested new cookie recipes, expanding menu offerings.
- Collaborated with team members to maintain a clean and organized workspace.
- Ensured compliance with health and safety regulations during food preparation.
- Assisted in customer service, addressing inquiries about products and ingredients.
- Produced consistently high-quality baked goods for customers.
Education
High School Diploma -
Topeka West
Topeka, KSSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Customer Service
- Loading and unloading
- Heavy lifting
- Warehouse safety
- Order picking
- Attention to detail
- Problem-solving
- Clear communication
- Punctual and dependable
Timeline
Warehouse Worker
Target Distribution Center
08.2024 - Current
Receptionist
Massage Envy
02.2023 - 08.2025
Baker
Crumbl Cookies
05.2022 - 09.2024
High School Diploma -
Topeka West