ALEXIA VALDEZ
Brighton,CO
Summary
Detail-oriented special events coordinator experienced in managing logistics, fostering stakeholder relationships, and executing successful fundraising initiatives. Proven ability to deliver high-quality events within budget while ensuring positive attendee experiences.
Overview
6
6
years of professional experience
Work History
Client Care Coordinator
Property Craft
07.2025 - 12.2025
- Served as primary client contact, providing proactive updates and resolving issues to improve customer satisfaction.
- Coordinated with internal teams and vendors to align timelines and gather documentation, facilitating effective accounts receivable tracking.
- Managed job workflows and documentation, ensuring accuracy and identifying scheduling bottlenecks to optimize operations.
Special Events Coordinator
Latino Chamber of Commerce
05.2023 - 06.2025
- Led planning and execution of annual special events, coordinating logistics, vendors, volunteers, and décor to ensure seamless on-site management and positive attendee experiences.
- Collaborated with internal teams and external partners, including 501(c)(3) and 501(c)(6) organizations, to deliver high-quality events within budget and align with stakeholder expectations.
- Developed and nurtured sponsor relationships, resulting in record-breaking fundraising outcomes through effective partnership management.
Lead Student Ambassador
Colorado State University Pueblo
08.2019 - 05.2024
- Recruited prospective students through outreach initiatives and campus events, enhancing daily admissions operations.
- Represented university at recruitment events and conducted campus tours, facilitating connections with prospective students.
- Created engaging social media content and coordinated recruitment events, attracting over 200 visitors.
- Assisted prospective students with application processes and inquiries.
- Developed targeted promotional materials to increase awareness of campus programs and initiatives.
Key Customer Service Associate (Leader in Training)
JCPenney
12.2020 - 05.2023
- Provided exceptional customer service, supported POS operations, and effectively resolved customer concerns in fast-paced retail environment.
- Resolved customer complaints and facilitated returns or exchanges, enhancing customer satisfaction and loyalty.
- Assisted customers with inquiries and provided tailored product recommendations, improving overall shopping experience.
- Developed extensive product knowledge across divisions, enhancing support in store's high-value specialty areas.
- Handled cash transactions and managed point-of-sale system, ensuring accurate and efficient checkout process.
Education
Bachelor of Science - Business Administration
Colorado State University Pueblo
05-2024
Master of Science - Business Administration
Colorado State University Pueblo
05-2024
Skills
- Client and stakeholder relations
- Event coordination
- Cross-team collaboration
- Vendor management
- Budget management
- CRM and data analysis
- Process coordination
- Time management
Leadership And Recognition
- Member, Pueblo Memorial Airport Advisory Committee
- Pro-Tempore, Associated Students' Government; Chair, Winter Wonderland Event
- Project of the Year Award (2023, 2024) - Winter Wonderland
- Nominee, Homer and Diane Blackwell Leadership Award
Timeline
Client Care Coordinator
Property Craft
07.2025 - 12.2025
Special Events Coordinator
Latino Chamber of Commerce
05.2023 - 06.2025
Key Customer Service Associate (Leader in Training)
JCPenney
12.2020 - 05.2023
Lead Student Ambassador
Colorado State University Pueblo
08.2019 - 05.2024
Bachelor of Science - Business Administration
Colorado State University Pueblo
Master of Science - Business Administration
Colorado State University Pueblo