Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Sarah Sanon

Garnerville,NY

Summary

Compassionate Home Care Coordinator known for productive and efficient task completion. Skilled in client assessment, care plan development, and resource coordination to ensure seamless home care services. Excel in communication, empathy, and problem-solving to enhance client satisfaction and team collaboration.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Responsible professional enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance, and service. Resourceful professional and collaborative team player.

Overview

2
2
years of professional experience

Work History

Client Care Coordinator

The Caring Connections LLC
Monsey, New York
02.2024 - Current
  • Supervised subordinate staff members including assigning tasks, monitoring performance, and providing feedback .
  • Obtained referrals from primary care physicians for specialist consultations or diagnostic testing when appropriate.
  • Developed and maintained relationships with clients, families, and medical professionals to coordinate services for home care patients.
  • Resolved conflicts between staff and clients or their families to ensure satisfaction with services.
  • Coordinated with insurance companies to verify coverage and process claims for home care services.
  • Oversaw recruitment, hiring, and orientation of new home care personnel.
  • Managed client and family communications, providing updates and addressing concerns promptly.
  • Explained policies, procedures and services to patients.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Coordinated client appointments and maintained scheduling for optimal service delivery.
  • Managed client inquiries and resolved issues through effective communication.
  • Developed relationships with key stakeholders to ensure successful delivery of services.

Lead Sales Associate

Dollar General Market
Haverstraw, New York
11.2023 - 12.2023
  • Participated in regular staff meetings to discuss ideas for promotions or special events.
  • Implemented effective marketing strategies across multiple channels.
  • Greeted customers and provided product information.
  • Provided excellent customer service by addressing customer inquiries in a timely manner.
  • Assisted customers with online ordering inquiries or problems.
  • Identified opportunities for process improvement and recommended changes as needed.
  • Maintained neatness and cleanliness throughout the store environment.
  • Supervised a team of sales associates on daily tasks and operations.
  • Organized store displays for maximum visibility of products.

Education

Associate of Science - Ass Administrative

Crâane
Haiti HT
11-2020

Some College (No Degree) - English

Rockland Community College
Suffern, NY

Skills

  • Case management experience
  • Care Planning
  • Information Systems Development
  • Employee Work Scheduling
  • Employee Recruitment and Hiring
  • Employee Performance Evaluations
  • Employee Training Program
  • Employee Supervision
  • Patient Safety
  • Team building
  • Organizational Skills
  • Stakeholder Coordination
  • Client relationship management
  • Care coordination
  • Conflict resolution
  • Insurance verification
  • Customer service
  • Team collaboration
  • Time management

Languages

French
Full Professional
English
Full Professional

Accomplishments

costumer service

Timeline

Client Care Coordinator

The Caring Connections LLC
02.2024 - Current

Lead Sales Associate

Dollar General Market
11.2023 - 12.2023

Associate of Science - Ass Administrative

Crâane

Some College (No Degree) - English

Rockland Community College
Sarah Sanon