Alexia Wells
Twinsburg,OH
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Summa Health
Tallmadge, OH
09.2023 - 11.2024
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Administered injections, medications, and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, ear irrigations, and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Office Associate
Summa Health
Tallmadge, OH
06.2022 - 09.2023
- Greeted patients and collected patient information, including medical history.
- Assisted with scheduling appointments and verifying insurance coverage.
- Verified insurance eligibility via phone or online portals.
- Checked in patients at the front desk before their appointment time.
- Reconciled bank deposits against cash receipts on a daily basis.
- Performed clerical duties such as photocopying, faxing documents and scanning images into electronic files.
- Handled incoming records request and sent out records that were being released to other offices.
COVID-19 Contact Tracer
PCG Talent
Columbus, OH
01.2022 - 04.2022
- Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
- Compiled daily reports summarizing contact tracing activities for review by supervisors.
- Educated the public on preventative measures such as wearing masks, social distancing, hand washing.
- Identified close contacts of infected individuals and provided guidance on quarantine procedures.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
Education
Certificate - Medical Assistant
Aultman College
Canton, OH09-2023
Bachelor of Science - Health
Ohio University
Athens, OH04-2022
Associate of Science -
Ohio University
Athens, OH04-2021
High School Diploma -
Orange High School
Pepper Pike, OH08-2017
Skills
- Ability to work well with others
- Patient-focused care
- Medical office administration
- Teamwork
- Compassionate
- Hardworking
Accomplishments
- Minority Association for Pre-Health Students (Aug. 2017 – Mar. 2020) (Athens, OH)
- Professional Coaching Certificate (October 2017)
- Sigma Gamma Rho Sorority Inc. – Apr. 2019
Timeline
Medical Assistant
Summa Health
09.2023 - 11.2024
Medical Office Associate
Summa Health
06.2022 - 09.2023
COVID-19 Contact Tracer
PCG Talent
01.2022 - 04.2022
Certificate - Medical Assistant
Aultman College
Bachelor of Science - Health
Ohio University
Associate of Science -
Ohio University
High School Diploma -
Orange High School