Bernita Bell
Administrative Assistant
Riverdale,GA
Summary
I want a career where I can utilize my Customer Service, Interpersonal, and Communication skills. To attain the utmost level of patient care while providing effective tier one services to assist others through Customer Service and Hospitality.
Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds.
Overview
4
4
Certifications
30
30
years of professional experience
Work History
Assistant Office Manager/Administrative Assistant
Atlanta Psychotherapy LLC
05.2022 - 05.2026
- Duties: Answer multi-line phones, Schedule appointments, collect payments & balances, Registration, Enter patient demographics, Insurance verification, Upload patient files.
Production Line Lead
Elite Ops
01.2021 - 03.2022
- Duties: Set-up line, gave out work orders, checked for quality, made sure inventory is correct, trained workers.
Picker / Packer
Uniform Advantage
04.2019 - 09.2021
- Duties: Picked products from pick list, made sure product numbers matchup, gave finished carts to packing line, Packed items in boxes or bags, made sure quality was good and quantity was correct.
Quality Inspector
Amplio
08.2018 - 03.2019
- Duties: Inspected products, make sure the date, weight and quality of products are up to SOP’s standard.
Kitter
BE Aerospace
05.2016 - 08.2018
- Duties: Collected the hardware and wires for the kits, made labels, Inventory Control, entered finished kits into the system and sent them to the builders.
Warehouse Packer/ Meterer
MilliporeSigma/Sigma Aldrich
09.1996 - 03.2016
- Operated packaging machinery to efficiently package products for distribution.
- Ensured compliance with safety regulations and quality standards during packing operations.
- Trained new staff on proper packing techniques and safety protocols.
- Streamlined workflow processes to enhance packing efficiency and accuracy.
- Pack and label products accurately for distribution to ensure quality control.
- Maintain clean and organized work area to support safety standards.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Added packed boxes to conveyor belts for movement to shipping stations.
Education
Diploma - Business Administration
United Medical and Business Institute
College Park, GA05-2022
Certificate - Medical Billing & Coding
American Professional Institute
Decatur, GA12-2013
Diploma - General Studies
Benton Harbor High School
Benton Harbor, MI06-1985
Skills
EHR systems
Microsoft Office Suite (Words, Power Point and Excel)
Manufacturing company experience
Schedule management
Adobe Acrobat
Typing
Management
Core Program
Time management
Medical Receptionist
Heavy lifting
Gammis
Administrative experience
Basic math
Microsoft Outlook
Data Entry
Climbing
Reauthorizations
Clinic
Quality control
Microsoft Access
EMR Systems
Clerical experience
Computer skills
Observant
Organizational skills
Keyboarding
Microsoft Office
ICD-9
Windows
Typing Skills
Office Administration
Leadership / Communication Skills
Icanotes
Office experience
Microsoft Powerpoint
Customer Service / Interpersonal Skills
Customer complaint resolution
Exceptional Team Player
Kronos
Multi-line Phone Systems
Insurance Verification
Leadership
Knowledge / Internet Savvy
Sharenote
Documentation review
Microsoft Word
English
Medical Coding (ICD-10, CPT, and HCPCS)
Phone etiquette
Inpatient
Provider Connect
Medical Office Experience
Outpatient
Manufacturing
Project coordination
Medical Terminology
OSHA / HIPPA Complaint
Appointment Scheduling
Restaurant experience
Filing medical records
Ability to work well with others
Microsoft Excel
Logistics
Personal injury law
Ability to work with minimal supervision
Front desk
Medi Soft
Ability to learn / adapt quickly
Supervising experience
Registration
Medical Scheduling
Medical Billing
Private practice
Soldering
Patient interaction
Customer service
Office administration
Staff training
Scheduling and calendar management
Scheduling appointments
Inventory control
Data inputting
Administrative support
Clear oral/written communication
Data entry
Mail handling
Multitasking and organization
Phone and email etiquette
Appointment scheduling
Certification
Certified Notary Public September 2025 to September 2029
Timeline
Assistant Office Manager/Administrative Assistant
Atlanta Psychotherapy LLC
05.2022 - 05.2026
Production Line Lead
Elite Ops
01.2021 - 03.2022
Picker / Packer
Uniform Advantage
04.2019 - 09.2021
Quality Inspector
Amplio
08.2018 - 03.2019
Kitter
BE Aerospace
05.2016 - 08.2018
Warehouse Packer/ Meterer
MilliporeSigma/Sigma Aldrich
09.1996 - 03.2016
Diploma - General Studies
Benton Harbor High School
Certificate - Medical Billing & Coding
American Professional Institute
Diploma - Business Administration
United Medical and Business Institute