Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Alexia (Lex) Chiaromonte

Bartender
Hot Springs,AR
Alexia (Lex) Chiaromonte

Summary

Fun, fierce and friendly bartender with experience in large-scale casual dining, upscale and Sports bar establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed in mixology with a diverse menu of memorized drink recipes and 2 years of assistant bar management experience.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
years of professional experience
1
year of post-secondary education

Work History

501 Lakeside
Hot Springs, AR

Bartender/Server
07.2023 - Current

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Performed opening and closing duties, setting up for incoming shift, and taking inventory.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Took drink and food orders, detailed new menu items and specials and recommended add-ons.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Restocked ice, condiments, and snacks.
  • Assisted in setting up and breaking down bar area for special events.
  • Assisted with inventorying beverage stock and bar supplies.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.

Sauced Bar And Oven
Little Rock , AR

Bartender /Key Holder
12.2021 - 07.2023

Job overview

  • Oversaw daily operations of FOH staff, delegated tasks, upholding restaurant policies, assuming all opening and closing responsibilities.
  • Collected, calculated, balanced and recorded all server and bar checkouts.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Maintained composure and work quality while under stress.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Maintained high personal grooming standards and uniform presentation.
  • Calculated and prepared end of day reports for bar drawer and all server reports both collecting and paying out cash and credit card tips.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept detailed inventories and notified general manager of ordering needs for liquor, beer, wine, and bar supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Motivated staff to perform at peak efficiency and quality.
  • Served high customer volumes during happy hour, special events, nights, and weekends.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Explained menu items, dinner specials, drink specials and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Anticipated guest needs and provided proactive service.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Maintained impeccably clean, attractive and well-stocked bar are
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage. Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current experience.
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Lifted and carried heavy materials.

Zin Wine Bar
Little Rock, Arkansas

Bartender
03.2023 - 07.2023

Job overview

  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Greeted customers and provided friendly, knowledgeable service.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Checked ID cards and verified bar guests were of legal age.
  • Learned how to make wide variety of mixed drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, refrigeration and storage areas.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Operated POS system to collect payments from customers.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Delivered food to customers at bar and tables.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.

Crosswalk
Hot Springs, AR

Bartender
09.2021 - 12.2021

Job overview

  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Assisted with inventorying beverage stock and bar supplies.

The Rooftop At The Waters
Hot Springs, Arkansas

Bartender
06.2021 - 09.2021

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Greeted customers in bar area of busy, fast-paced restaurant with energy and enthusiasm.
  • Took drink and food orders, detailed new menu items and specials and recommended add-ons.
  • Checked guests' identification before serving and preparing alcoholic beverages.
  • Learned how to make wide variety of mixed drinks.
  • Followed strict recipes and drink measurements to minimize product used.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Served food and beverages promptly with focused attention to customer needs.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
  • Assisted other bar staff with seating and taking orders when backed-up or unavailable.
  • Cleared plates and utensils, cleaned table and chairs and prepared new place settings.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high personal grooming standards and uniform presentation.
  • Maintained composure and work quality while under stress.
  • Lifted and carried heavy materials.

501 Prime
Hot Springs, Arkansas

Server/ Bartender
09.2020 - 06.2021

Job overview

  • Greeted customers and provided friendly, knowledgeable service.
  • Collaborated with other dining room and bar staff to facilitate efficient service
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained high personal grooming standards and uniform presentation.
  • Maintained composure and work quality while under stress.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.
  • Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Learned how to make wide variety of mixed drinks
  • Followed strict recipes and drink measurements to minimize product used.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Splash Wine Bar
Hot Springs, AR

Bartender
10.2019 - 03.2020

Job overview

  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Prepared sandwiches, salads, appetizers and other specialty menu items according to customer specifications.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed food safety practices and sanitation guidelines.
  • Monitored food temperature, discarding items not stored correctly.
  • Stocked and rotated food items according to expiration dates.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Prepped daily menu items to quickly deliver upon request.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Served high customer volumes during special events, nights, and weekends.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained composure and work quality while under stress.
  • Maintained high personal grooming standards and uniform presentation.

Steinhaus Keller
Hot Springs, AR

Server
12.2018 - 10.2019

Job overview

  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and beverages..
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Decorated and prepared all dessert and salad orders
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked guests' identification before serving alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

El Camino High School
Oceanside, CA

Diploma
09.1994 - 06.1995

University Overview

Skills

    Mixology expertise

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Availability
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Bartender/Server
501 Lakeside
07.2023 - Current
Bartender
Zin Wine Bar
03.2023 - 07.2023
Bartender /Key Holder
Sauced Bar And Oven
12.2021 - 07.2023
Bartender
Crosswalk
09.2021 - 12.2021
Bartender
The Rooftop At The Waters
06.2021 - 09.2021
Server/ Bartender
501 Prime
09.2020 - 06.2021
Bartender
Splash Wine Bar
10.2019 - 03.2020
Server
Steinhaus Keller
12.2018 - 10.2019
El Camino High School
Diploma
09.1994 - 06.1995

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Alexia (Lex) Chiaromonte Bartender