Alexia (lexi) Wilson
Alexandria,LA
Summary
I am a single mom to a baby girl who is looking to do something she loves! Since I was a teenager I wanted to work in sales/customer service, I love people and think this would be the perfect job for me! I have always had an eye for showing houses and helping people find their dream home.
Overview
2
2
years of professional experience
Work History
Paraprofessional
Verda Elementary
Verda La
01.2024 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Hostess/server
Trailboss Steakhouse
08.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Maxwells Market
Baton Rouge, LA
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Server
Graysons Barbecue
Clarence, LA
05.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
None - Psychology
Kilgore College
Kilgore, TXSkills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- Patient
- Emotional Support
- Relationship Building
- Conflict resolution techniques
- Crisis Management
- Lesson Planning
- Life Skills Training
- Note-taking assistance
Timeline
Paraprofessional
Verda Elementary
01.2024 - 05.2024
Hostess/server
Trailboss Steakhouse
08.2023 - 12.2023
Sales Associate
Maxwells Market
05.2023 - 08.2023
Server
Graysons Barbecue
05.2022 - 05.2023
None - Psychology
Kilgore College
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