Alexie Manning
Franklin,NC
Summary
Dynamic and dedicated professional with extensive experience in customer service and cooking, notably at Hot Spot, Dillard House, and highlands. Proven ability to maintain cleanliness and order while delivering high-quality dishes. Strong organizational skills and a commitment to guest satisfaction have consistently enhanced dining experiences, leading to increased customer loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Doordash
Doordash
01.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
House Cleaner
Elegant House Keeping
10.2025 - 01.2026
- Utilized eco-friendly cleaning products to maintain high standards of cleanliness and safety in client homes.
- Trained new staff on effective cleaning techniques and company policies to ensure consistency and quality.
- Implemented efficient cleaning schedules, optimizing time management for multiple residential properties.
- Collaborated with clients to understand specific needs, enhancing customer satisfaction through tailored services.
Server
Waffle House
08.2025 - 10.2025
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Efficiently managed multiple tables, prioritizing orders to maximize service speed and quality.
- Trained new staff on menu knowledge and customer interaction techniques to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and address special requests promptly.
Cook/Pizza Maker
Hot Spot
09.2024 - 08.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Server/ Server Assistant
Stubborn Bull at Mill Creek
07.2024 - 09.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Cook/Pizza Maker
Hot Spot
10.2023 - 07.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Server
Huddle House
01.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Dillard House Stables
10.2021 - 12.2022
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Gracious Plates on Main
03.2022 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Dillard House Stables
08.2020 - 06.2021
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Waffle House
01.2020 - 07.2020
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Education
High School Diploma
Franklin High School
Franklin, NC12-2021
Skills
- Maintaining cleanliness and order
- Accountability
- Strong work ethic
- Cash handling
- Guest engagement
- Professional appearance
- Strong organizational skills
- Hospitality and service industry background
- Performance improvement
- Exceptional customer service
- Memory retention
- Food running
Languages
English
Full Professional
Timeline
Doordash
Doordash
01.2026 - Current
House Cleaner
Elegant House Keeping
10.2025 - 01.2026
Server
Waffle House
08.2025 - 10.2025
Cook/Pizza Maker
Hot Spot
09.2024 - 08.2025
Server/ Server Assistant
Stubborn Bull at Mill Creek
07.2024 - 09.2024
Cook/Pizza Maker
Hot Spot
10.2023 - 07.2024
Server
Huddle House
01.2023 - 07.2023
Server
Gracious Plates on Main
03.2022 - 08.2022
Server
Dillard House Stables
10.2021 - 12.2022
Server
Dillard House Stables
08.2020 - 06.2021
Server
Waffle House
01.2020 - 07.2020
High School Diploma
Franklin High School