Alexiea Werner
Kansas City,MO
Summary
Adept at database management and enhancing customer satisfaction, and significantly reduced data entry errors at Brillient Contractor for USCIS. Leveraging quality control and polished communication skills, ensuring high office efficiency and USCIS standards, demonstrating strong multitasking abilities and a commitment to excellence. Experienced Clerk with exceptional typing and data entry abilities and a results-driven nature. Knowledgeable about logging daily information, researching variances, and maintaining thorough records. Accuracy-driven, service-oriented, and diligent about completing tasks with little supervision.
Overview
6
6
years of professional experience
Work History
GC1 Clerk
Brillient Contractor for USCIS
05.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized documents for easy retrieval of information- around 180-200 files daily.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Sever
Jumpin' Catfish
06.2018 - Current
- Demonstrated strong multitasking skills by managing 10-11 tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Political Science - Business Administration
University of Kansas City- Missouri
Kansas City, MO05.2025
Skills
Quality Control
Database Management
Document Management
Filing systems
Administrative tasks
Database entry
Accomplishments
[GC1 Clerk] | [Brillient Contractor for USCIS]
- Honored with the Star Award for two consecutive months, a distinction reserved for top-performing employees who exceed expectations in both quality and quantity of work.
- Recognized in a competitive government environment where only a select few are awarded each month for exceptional productivity, attention to detail, and dedication to service.
- Contributed to significant improvements in team efficiency and operational outcomes through outstanding work performance.
Projects
Research Analysis: Assessing the Impact of Legal and Illegal Immigration on Violent Crimes Compared to Native-Born Citizens
Independent Research | [July 2024-Present]
- Analyzing the relationship between legal and illegal immigration and rates of violent crime, comparing trends with native-born citizens.
- Utilizing statistical data and peer-reviewed sources to assess the validity of common claims and perceptions.
- Aiming to provide evidence-based insights to inform public policy and address misconceptions regarding immigration and crime.
Timeline
GC1 Clerk
Brillient Contractor for USCIS
05.2024 - Current
Sever
Jumpin' Catfish
06.2018 - Current
Political Science - Business Administration
University of Kansas City- Missouri
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