Alexionna Araujo
Schenectady,NY
Summary
Highly efficient Shift manager well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Team Member
Walmart
09.2023 - 12.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Shift Manager
Popeye's Restaurants
01.2023 - 09.2023
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
Shift Manager
Wingstop
09.2021 - 11.2022
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Whetstone High School
Columbus, OH06.2023
Skills
- Cleaning
- Complaint Resolution
- Workplace Safety
- Cash Handling
- Team Development
- Staff Motivation
- Employee Training
- Punctual and Reliable
- Opening and Closing Procedures
Timeline
Team Member
Walmart
09.2023 - 12.2023
Shift Manager
Popeye's Restaurants
01.2023 - 09.2023
Shift Manager
Wingstop
09.2021 - 11.2022
High School Diploma -
Whetstone High School