Alexis Acevedo
Kissimmee,FL
Overview
8
8
years of professional experience
Work History
Stewarding,Houseman
Exclusive Services
01.2023 - Current
- Reported found guest articles and merchandise damage to managers on duty.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Kept building entryway glass clean and polished for professional presentation.
- Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
- Participated in ongoing training sessions provided by the hotel to stay updated on industry best practices and enhance overall performance levels.
Houseman,Buildind Attendant,Runner,Housekeeping Su
Holiday Inn Club Vacations Resort
01.2020 - 03.2021
- Reported found guest articles and merchandise damage to managers on duty.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
Houseman
Candlewood Suites Hotel
01.2018 - 01.2019
- Reported found guest articles and merchandise damage to managers on duty.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Houseman
Holiday Inn Express Hotel Fort Sam Houston
01.2017 - 01.2018
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
- Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
- Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
Education
GED -
Bayamon
Bayamon,PR.Timeline
Stewarding,Houseman
Exclusive Services
01.2023 - Current
Houseman,Buildind Attendant,Runner,Housekeeping Su
Holiday Inn Club Vacations Resort
01.2020 - 03.2021
Houseman
Candlewood Suites Hotel
01.2018 - 01.2019
Houseman
Holiday Inn Express Hotel Fort Sam Houston
01.2017 - 01.2018
GED -
Bayamon