Alexis Allison
Parker,AZ
Summary
Customer focused professional with experience spanning retail operations, security, and law enforcement. Brings strong attention to detail, problem solving skills, and a professional attitude. Committed to maintaining safe, efficient, and customer friendly environments.
Overview
9
9
years of professional experience
Work History
Adult Probation Officer
La Paz County Probation Department
2025.07 - Current
- Collaborated with community resources.
- Prepared detailed reports documenting probationer progress and violations for court reviews.
- Effectively managed large caseloads while maintaining a high level of attention to detail.
- Developed positive relationships with probationers, fostering trust and encouraging adherence to court orders.
Asset Protection Specialist
The Home Depot
2020.12 - 2025.07
- Monitored theft prevention systems to enhance store security and minimize losses.
- Maintained a professional demeanor or when interacting with customers, employees, and law enforcement officials during investigations or incidents.
- Assisted in the recovery of stolen merchandise.
- Developed strong working relationships with store employees.
- Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
- Checked CCTV for evidence of shoplifting.
Shift Manager
Jersey Mike's Subs
2018.04 - 2021.01
- Supervised daily operations, ensuring smooth workflow and adherence to company standards.
- Trained and mentored team members.
- Implemented inventory management practices to maintain optimal stock levels.
- Conducted regular quality checks on food preparation and presentation standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Shift Manager
Five Guys Burgers
2017.06 - 2018.04
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Education
Bachelor of Arts - Medical Anthropology
The University of California Riverside
Riverside, CAAssociate of Arts - Sociology
Chaffey College
Rancho Cucamonga CABachelor of Arts - Sociology
The University of California Riverside
Riverside, CASkills
Attention to detail
Excellent customer service
Professional attitude
Conflict resolution & De-escalation
Timeline
Adult Probation Officer
La Paz County Probation Department
2025.07 - Current
Asset Protection Specialist
The Home Depot
2020.12 - 2025.07
Shift Manager
Jersey Mike's Subs
2018.04 - 2021.01
Shift Manager
Five Guys Burgers
2017.06 - 2018.04
Bachelor of Arts - Medical Anthropology
The University of California Riverside
Associate of Arts - Sociology
Chaffey College
Bachelor of Arts - Sociology
The University of California Riverside