ALEXIS ANTHONY
934 Cully Road, Cordova,TN
Summary
Dynamic leader and adept communicator with extensive experience at Chick-fil-A, enhancing customer satisfaction and streamlining operations. Excelled in POS systems and team coordination, significantly improving service delivery. Demonstrated exceptional problem-solving abilities and a positive attitude, fostering a collaborative and efficient work environment. Analytically tracked all monthly sales and compared our store location to the other Chick-fil-A stores in the Memphis Area.
Overview
5
5
years of professional experience
Work History
Front of House/Cashier/Team Leader Manager (2023)
Chick-fil-A
02.2022 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted in managing the reservation system, ensuring that guests were seated promptly and courteously.
- Streamlined processes for managing large crowds during peak hours through proper queue organization.
- Efficiently resolved any register discrepancies by carefully reviewing transaction records and liaising with supervisors when necessary.
- Assisted in training new hires on front-of-house procedures and company policies, fostering a supportive team environment.
Front of House/Cashier
Chick-fil-A
03.2019 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on sales software system operation.
- Handled cash, credit card, and gift card transactions securely while adhering to all company protocols and guidelines.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Bachelor of Science (B.S.) in Business Management -
Point University
05.2026
Skills
- Proficient in Microsoft Office Systems including Virtual Communication Platforms, and Excel
- Customer Service
- Reliability and punctuality
- Positive Attitude
- Cash Handling Proficiency
- POS Systems
- Academics
- Attention to Detail
- Strong work ethic
- Decision-Making abilities
- Problem-Solving abilities
- Strong Work Ethic
- Customer Assistance
- Time management skills
- Patience and Empathy
Timeline
Front of House/Cashier/Team Leader Manager (2023)
Chick-fil-A
02.2022 - Current
Front of House/Cashier
Chick-fil-A
03.2019 - 12.2022
Bachelor of Science (B.S.) in Business Management -
Point University