Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alexis Arenas

Austin,TX

Summary

Hard-working professional with 7.5+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and ingredient pairings. Aiming to leverage my skills to successfully fill the Server/Bartender role at your company.

Overview

9
9
years of professional experience

Work History

Waitress

Perfect 10
03.2022 - Current
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Informed customers about daily and seasonal specials.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Server /Lead Bartender

Jaspers
02.2020 - 02.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server/Bartender

Mortons Grille
07.2018 - 02.2020
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Waitress

Yellow Rose
04.2015 - 06.2018
  • Take orders from patrons for food or beverages
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Plan, organize, and control the operations of a cocktail lounge or bar
  • Serve wine, and bottled or draft beer.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Completed coursework towards Journalism -

AUSTIN COMMUNITY COLLEGE
Austin, TX
12.2018

Skills

  • Familiar with Aloha Ordering System
  • Physical Stamina
  • Conflict Resolution
  • Customer Service
  • Upselling
  • Team Collaboration
  • Health Codes Compliance

References

References available upon request

Timeline

Waitress

Perfect 10
03.2022 - Current

Server /Lead Bartender

Jaspers
02.2020 - 02.2022

Server/Bartender

Mortons Grille
07.2018 - 02.2020

Waitress

Yellow Rose
04.2015 - 06.2018

Completed coursework towards Journalism -

AUSTIN COMMUNITY COLLEGE

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Alexis Arenas