ALEXIS AYALA
JOINT BASE LEWIS MCCHORD,WA
Summary
Organized Soldier with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
United States Army Service Member
United States Army
08.2022 - Current
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Worked with diverse types of weather and ground conditions.
- Managed maintenance activities, supervised staff and inspected equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
Restaurant Waiter
La Fortaleza
11.2021 - 06.2022
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Trained new servers on restaurant policies and procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Passaic High School
Passaic, NJ06.2022
Skills
- Customer Relationship Management
- Attention to Detail
- Valid Driver's License
- Service Ticket Accuracy
- Service Call Response
- Safety Procedures Adherence
- Analytical Thinking
- Troubleshooting Abilities
- Issue and Problem Resolution
- Heavy Lifting
- Hospitality and Accommodation
- Verbal and Written Communication
- Professional and Courteous
- Spanish Speaking
- Corrective Actions
Languages
Spanish
Native or Bilingual
Timeline
United States Army Service Member
United States Army
08.2022 - Current
Restaurant Waiter
La Fortaleza
11.2021 - 06.2022
High School Diploma -
Passaic High School
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