Alexis Bacco
Pittsburgh,PA
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Business Analyst
PPG INDUSTRIES, INC
Pittsburgh, Pennsylvania
09.2023 - Current
- Assists in the deployment of an AI assistant used by PPG employees to help answer technical questions using citable documents.
- Implements AI and Salesforce seamlessly within laboratory operations through coordination with the Digital IT Department.
- Consistently advances career by obtaining technical certifications, and engaging in data science projects outside the current role.
- Executes AI-driven cost-reduction measures in laboratory functions.
- Participates in the PPG Women's Leadership Program to network and enhance leadership expertise across the company.
- Manages junior team members and interns with their projects, tasks, and goals throughout the year.
- Led the LIMS implementation across 70 global PPG sites, and trained over 1,500 users in five distinct modules.
- Led data migration efforts, ensuring seamless integration of millions of historical datasets into the LIMS system.
- Formulates detailed project outlines, tactics, and operational manuals.
- Collaborates with the Data Loss Prevention unit to enhance the security of ELN documents and reports, using Proofpoint.
- Writes user acceptance scripts, stress testing plans, and system configuration documentation.
- Collaborates with business stakeholders, vendors, and IT SMEs to troubleshoot bug fixes.
Application Support Analyst
BNY Mellon
Pittsburgh, Pennsylvania
01.2023 - 09.2023
- Ensured functionality and reliability of complex software environments.
- Conducted a thorough root cause analysis to identify fundamental technical issues.
- Managed application upgrades and troubleshooting on servers.
- Ensured stakeholder collaboration for validating changes before production.
- Participated in multiple patching events with team members for production servers.
- Supported the team across multiple applications using Java, .Net, SQL, and Oracle.
- Facilitated client access to Prod, DEV, and QA environments.
- Mentored junior team members in professional growth and development.
Software Engineer Associate
PNC Bank
Pittsburgh, Pennsylvania
12.2019 - 01.2023
- Offered direction for the development of technical design, test plans, and user acceptance stories.
- Led the testing team to write, test, and deploy software.
- Maintained software systems, developed debugging skills, and acquired knowledge of Java.
- Conducted comprehensive API, UI, and regression testing.
- Developed test plans, test cases, and technical documentation.
- Collaborated with stakeholders and the support team to develop features meeting customer requirements.
- Acquired expertise using SQL, IntelliJ, and Java Eclipse.
- Collaborated with the product owner and developers during sprints to refine future features.
- Utilized Azure DevOps for efficient management of storyboards and backlogs.
Education
Bachelor of Science - Management Information Systems
University of Pittsburgh
Greensburg, PA12-2019
Skills
Microsoft Power BI
Power Apps
AI & Machine Learning Techniques
Pandas, NumPy, Matplotlib
Scikit-Learn
Jupyter Notebook
Anaconda
TensorFlow
Business & Data Analysis
Software Engineering
Python Programming
Agile methodologies
Quality Assurance Testing
SQL Server Management Studio
Data Migration
Project Implementation
Microsoft Word, Excel, PowerPoint
Java programming
Project Management
Data Loss Prevention
Certification
Certified SAFe 6 Agilist
Accomplishments
AI & Machine Learning, Data Science Bootcamp
Timeline
Business Analyst
PPG INDUSTRIES, INC
09.2023 - Current
Application Support Analyst
BNY Mellon
01.2023 - 09.2023
Software Engineer Associate
PNC Bank
12.2019 - 01.2023
Bachelor of Science - Management Information Systems
University of Pittsburgh