Md Shujan Shak
Virginia Avenue ,Baltimore,Maryland
Summary
Dynamic Business Analyst with a proven track record at Taskimpetus LLC, where I enhanced business processes and performed critical gap analysis. Skilled in Data Analysis and adept at fostering team collaboration, I significantly contributed to optimizing strategies and developing impactful documentation. My expertise in Project Management and Microsoft Office Suite drives operational excellence and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Taskimpetus LLc
02.2024 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Data Analyst
Mazeda Networks
05.2020 - 10.2021
My duties and Responsibilities was data collects, cleans, and analyzes data to uncover insights that support business decisions. They use tools like SQL, Excel, Python, and Tableau to manipulate data, identify trends, and create reports or dashboards. Key responsibilities include extracting data from databases, ensuring data accuracy, and visualizing insights for stakeholders. They collaborate with business teams to address challenges, monitor KPIs, and provide actionable recommendations. Data analysts play a crucial role in optimizing processes, tracking performance, and guiding strategic initiatives through data-driven insights.
Operations Analyst
Mazeda Networks
07.2018 - 01.2020
I was play my role as An Operations Analyst in Mazeda Networks enhances business efficiency by analyzing processes, identifying improvements, and recommending solutions. I collected and analyze operational data, monitor key performance indicators (KPIs), and optimize workflows to reduce costs and enhance performance. Additionally, I prepared reports for management, collaborate with departments to implement improvements, and assess risks to develop mitigation strategies. My role was ensures smooth operations aligned with business goals and continuous process optimization.
Education
Master’s Of Science In Information Technology - Information System Management
Washington University of Science And Technology
2900 Eisenhower Ave, Alexandria, VA 2231412.2023
Master’s Of Social Welfare - Social Work
University of Dhaka
Bangladesh 08.2018
Bachelor Of Social Science - Social Work
University of Dhaka
Bangladesh 03.2016
Skills
- Data Analysis
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- Machine learning
- Data Analysis & Visualization: SQL, Power BI, Tableau, Excel (Advanced)
- Programming & Machine Learning: Python, R, or any other languages you used for research
- Databases: MySQL, MongoDB, or other relevant databases
- Project Management Tools: JIRA, Trello, Microsoft Project, Asana
- Reporting Tools: PowerPoint, Google Data Studio
- **Analytical and Research Skills
- research and problem-solving
- Data interpretation and forecasting
- Business process modeling (BPMN, UML)
- Root cause analysis (RCA) and SWOT analysis
- Statistical analysis (hypothesis testing, regression, etc)
- Research design and report writing
- communicating and driving business improvements
- Business requirement gathering and documentation
- Stakeholder management and client communication
- Business case development and ROI analysis
- Process optimization and cost-benefit analysis
- Time management and prioritization
- Leadership and team collaboration
- Agile, Scrum, or Kanban methodologies
Research and publication
Research & Publications:
•Authored/co-authored 6 research papers focused on machine learning, business, and information technology.
•Topics include data-driven decision-making, predictive analytics, AI applications in business processes, and IT management strategies.
•Published in peer-reviewed journals and conference proceedings, demonstrating strong analytical, research, and problem-solving skills.
https://scholar.google.com/citations?view_op=view_citation&hl=en&user=77-AB_QAAAAJ&citation_for_view=77-AB_QAAAAJ:u5HHmVD_uO8C
https://scholar.google.com/citations?
view_op=view_citation&hl=en&user=77-AB_QAAAAJ&citation_for_view=77-AB_QAAAAJ:u-x6o8ySG0sC
https://scholar.google.com/citations?view_op=view_citation&hl=en&user=77-AB_QAAAAJ&citation_for_view=77-AB_QAAAAJ:d1gkVwhDpl0C
https://scholar.google.com/citations?view_op=view_citation&hl=en&user=77-AB_QAAAAJ&citation_for_view=77-AB_QAAAAJ:9yKSN-GCB0IC
Best award and Achievement
"The most significant achievement of my career has been publishing six research papers on machine learning, business, and information technology. These publications, featured in recognized conferences and journals, showcased my ability to tackle complex problems and contribute original ideas to the field. This accomplishment not only earned industry recognition but also honed my analytical and research skills, which I now apply in my role as a business analyst. It has also inspired me to further bridge the gap between technology and business in my professional journey.”
Certification
Certified Business Analysis Professional (CBAP) – by IIBA
Ideal for experienced business analysts to demonstrate mastery in business analysis.
PMI Professional in Business Analysis (PMI-PBA) – by PMI
Focuses on integrating business analysis with project management practices.
•Agile Analysis Certification (AAC) – by IIBA
Data Analytics and Machine Learning Certifications
•Google Data Analytics Professional Certificate
Covers SQL, data visualization, and business insights generation.
•Microsoft Power BI Data Analyst Certification (PL-300)
Validates skills in creating business dashboards and data-driven reports.
Professional Membership
★Member of International Institute of Business analyst(IIBA)
★Member of Association for computing Machinery (ACM)
★Member of Bangladesh computer Society
★Member of Bangladesh scouts
★Member of National Association of social worker
Timeline
Business Analyst
Taskimpetus LLc
02.2024 - Current
Data Analyst
Mazeda Networks
05.2020 - 10.2021
Operations Analyst
Mazeda Networks
07.2018 - 01.2020
Master’s Of Science In Information Technology - Information System Management
Washington University of Science And Technology
Master’s Of Social Welfare - Social Work
University of Dhaka
Bachelor Of Social Science - Social Work
University of Dhaka
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