Alexis Balderson
Farnham,VA
Summary
Compassionate Associate Degree in Nursing graduate pursuing New Graduate RN position in behavioral health, equipped with strong therapeutic communication skills and diverse clinical experience. Proven ability to enhance patient-centered mental health care. Experienced Member Service Associate with effective issue resolution and high membership retention, contributing to improved customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Services Associate
YMCA
Heathsville, VA
06.2025 - Current
- Provided front desk support, ensuring a safe and welcoming environment for all visitors
- Communicated with clients and colleagues to address inquiries and enhance service delivery
- Assisted members with inquiries and provided information about programs and services.
- Facilitated member registrations and maintained accurate membership records.
- Coordinated scheduling for classes and events to optimize member participation.
Designated Hitter (DH)
Walgreens
Callao, VA
07.2023 - Current
- Supported pharmacy workflow and assisted with medication preparation to enhance service efficiency
- Maintained accuracy and collaborated with team members to ensure safe service delivery in high-volume settings, contributing to overall patient safety
Education
Associate Degree - Nursing (ADN)
Rappahannock Community College
VA05.2026
Skills
- Patient education
- Therapeutic communication
- Crisis intervention
- Suicide risk assessment
- Patient assessment
- EHR documentation
- Medication administration
- Critical thinking
Certification
- Basic Life Support (BLS), American Heart Association, 01/01/28
- Anticipated NCLEX-RN, 06/01/26
Clinical Experience
Rappahannock Community College Nursing Program
Psychiatric Nursing Clinical:
• Conducted mental health assessments and suicide risk screenings
• Utilized therapeutic communication to support patients in crisis
• Assisted in the development of individualized care plans
Intensive Care Unit (ICU):
• Assisted in monitoring critically ill patients and participated in interdisciplinary rounds
Medical-Surgical & Cardiac Units
• Administered medications under supervision and performed comprehensive assessments
• Observed telemetry monitoring and provided patient education
Emergency Department:
• Supported rapid assessments and assisted with patient stabilization
Pediatric & Pediatric Mental Health Experience:
• Provided age-appropriate care and assisted with behavioral health support
Timeline
Member Services Associate
YMCA
06.2025 - Current
Designated Hitter (DH)
Walgreens
07.2023 - Current
Associate Degree - Nursing (ADN)
Rappahannock Community College