Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Alexis Balderson
Farnham,VA
Summary
Overview
2
years of professional experience
Work History
Walgreens
Customer Service Associate
07.2023 - Current
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Education
Rappahannock High SchoolWarsaw, VA
High School Diploma
06.2022
University Overview
- Received a Virginia 529 Scholarship
- Elected Captain of Color Guard squad
- Continuing education in Rappahannock Community College
- Member of Leadership & Beta
Skills
- Teamwork and Collaboration
- Problem-Solving
- Cultural Awareness
- Flexible and Adaptable
- Multitasking Abilities
- Self-Motivated
- First Aid/CPR
- Decision-Making
- Planning and Coordination
Timeline
Customer Service Associate
Walgreens
07.2023 - Current
Rappahannock High School
High School Diploma
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