Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myra Nfonsam Masong

Dracut,MA

Summary

Computer Science student with practical experience in fast-paced retail and administrative environments. Aiming to leverage technical skills in software development and data analysis while gaining further experience in IT support. Known for strong work ethic, adaptability, and eagerness to learn new technologies. Enrolled at Rio Salado Community College for an associate degree in Computer Science.

Overview

4
4
years of professional experience

Work History

Fulfillment Trainer/Customer service trainer

Target
08.2023 - Current
  • Efficiently locate, prepare, and package customer orders for in-store pickup and delivery, meeting daily quotas
  • Use handheld devices to manage inventory and locate items with speed and accuracy
  • Maintain organization and cleanliness in high-traffic zones, supporting operational efficiency
  • Communicate clearly with team members and management to coordinate tasks under pressure

Fulfillment IT Administrative Assistant

Parliamentarian Flats Hotel
09.2021 - 07.2022
  • Provided Technical Support for hotel staff and guests.
  • Assisted with IT help desk management and Issue resolution
  • Performed basic computer maintenance and troubleshooting
  • Assisted with data backup and recovery
  • Provide training and support to hotel staff on IT and Software

Education

Associate’s degree - computer science

Rio Salada Community College

High School Diploma/GCE Certificate - undefined

ST Benoit High School
Yaoundé

Skills

  • Java and Python development
  • Expertise in digital design
  • Proficient with Adobe and Lucid tools
  • Microsoft Office and Google Workspace knowledge
  • Teamwork collaboration
  • Time management techniques
  • Communication skills effectiveness
  • Problem-solving mindset
  • Customer service excellence
  • Analytical capabilities

Languages

French
Native or Bilingual

Timeline

Fulfillment Trainer/Customer service trainer

Target
08.2023 - Current

Fulfillment IT Administrative Assistant

Parliamentarian Flats Hotel
09.2021 - 07.2022

Associate’s degree - computer science

Rio Salada Community College

High School Diploma/GCE Certificate - undefined

ST Benoit High School