Alexis Banks
Macon,GA
Summary
Dedicated professional with proven expertise in customer service and cash handling. Known for resolving inquiries efficiently and fostering positive client relationships.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Team Member
Academy Sports and Outdoors
Jeffersonville, MI
05.2020 - 08.2025
- Assisted customers in locating products and providing recommendations.
- Maintained clean and organized sales floor for optimal shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Resolved customer inquiries and complaints with professionalism and care.
Account Representative
GC Services
Killeen, Texas
09.2009 - 03.2018
- Managed client accounts to ensure satisfaction and retention.
- Resolved customer inquiries through effective communication and problem-solving.
- Collaborated with team members to develop strategies for account growth.
- Resolved customer complaints in a timely manner.
- Responded quickly to customer inquiries via phone or email.
- Reviewed contracts, invoices and other documents for accuracy.
- Developed and maintained relationships with key accounts, ensuring customer satisfaction.
Assistant Manager
Fabric Care Cleaners
Macon, GA
08.2005 - 09.2009
- Supervised daily operations to ensure efficient fabric cleaning processes.
- Trained staff on proper handling of cleaning equipment and chemicals.
- Managed inventory levels of cleaning supplies and equipment.
Education
Certified Billing And Coding Specialist - Medical Billing Insurance Coding
American Professional Institute
Macon, GA 01.2004 - 06.2005
Fort Garden Military Academy
Augusta, GaSome College (No Degree) -
American Professional Institute
Macon, GASkills
- Customer service
- Cash handling
- Product recommendation
- Transaction processing
Certification
- National Health Association
- Certified billing and Coding Specialist (CBCS) 2005
Timeline
Team Member
Academy Sports and Outdoors
05.2020 - 08.2025
Account Representative
GC Services
09.2009 - 03.2018
Assistant Manager
Fabric Care Cleaners
08.2005 - 09.2009
Certified Billing And Coding Specialist - Medical Billing Insurance Coding
American Professional Institute
01.2004 - 06.2005
Fort Garden Military Academy
Some College (No Degree) -
American Professional Institute